Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jeff Marchluk

Bolingbrook,IL

Summary

DevOps professional who's worked in various IT roles from NOC Admin, to Data-Center lead and systems administrator, to Release Engineer. I have experience in high availability systems and disaster recovery planning. I have always taken positions where I had to learn on the job to succeed and have thrived in each and everyone of them.

Professional DevOps engineer prepared to bring innovative solutions to complex challenges. Extensive experience in automating workflows and maintaining high availability systems. Known for reliability and adaptability, with strong focus on team collaboration and achieving results. Skilled in building and maintaining multiple levels of environments before releasing to production.

Overview

24
24
years of professional experience

Work History

Senior DevOps Engineer

Bank of America
02.2025 - Current
  • Maintained multiple environments, working with different development teams in order to make sure that code was smoothly transitioned through our lower level environments, before being ready to be released to production.
  • Maintained CI/CD pipelines, optimizing software delivery and improving collaboration among development teams.
  • Led automation initiatives, enhancing deployment processes and reducing manual intervention.
  • Mentored junior engineers, fostering skill development and promoting best practices in DevOps methodologies.
  • Collaborated with cross-functional teams to streamline incident response processes, resulting in quicker resolution times.
  • Developed custom scripts using Python or Bash languages to automate repetitive tasks or integrate disparate systems effectively streamlining workflows across departments.
  • Championed a DevOps culture within the organization that emphasized collaboration between development, QA, and production teams for seamless software delivery.
  • Streamlined infrastructure management through automation using industry-leading tools such as Ansible, bitbucket, Jenkins, and XLR.


Software Release Engineer

Bank of America
11.2010 - 01.2025
  • Support & Maintain various GFX test environments running Solaris, Linux and WebLogic
  • Merge code and ensure all merges are built and ready for deployments. Jenkins is utilized for continuous building with each merge.
  • In the event of build errors, reviewed Java code and recent merges to determine what happened. Pulled in Developers involved when appropriate.
  • Coordinated application shutdowns, software releases, infrastructure updates as well as post release verifications with development staff and QA for Production and Test environments. Coordinated between Development, QA and Infrastructure teams to ensure that the impact to applications would be minimal and handled application shutdown/startup as well as small smoke tests
  • Documented upcoming releases and notified affected teams of planned outages.
  • Documented and scripted repeatable deployment processes
  • Handled day to day requests from the Development and QA teams
  • Troubleshooting for general UNIX issues within RHEL and Solaris environments
  • Managed application deployments with Ansible Tower.
  • Supervised work of release engineers, production support technicians, and unix engineers, while assigning tasks and monitored deployments to production environments.
  • Managed multiple projects to replace non permitted technology to migrate applications from out of date servers, and technology to newer RHEL servers. including migration from old Solaris servers to RHEL 8 servers, managing the migration from lower level environments up through production, creating as little disruption to trading as possible.
  • Mentored junior engineers, fostering skill development and promoting best practices in DevOps methodologies.
  • Facilitated knowledge sharing among team members by documenting processes, best practices, and lessons learned from past experiences.

Network/Systems Administrator - Contractor

IT Associates/ Prairie State College
04.2009 - 11.2010
  • Implemented Watchguard XTM Cluster Firewall and VPN.
  • Migrated a mail server from a 32bit Slackware installation to a 64 bit CentOS (RedHat) Linux Server running Sophos Pure Message Antivirus and spam filter.
  • Migrated web-server from outdated server to new 64bit CentOS 5.3 (RedHat) Linux Server with SSL.
  • Created Shell and PHP scripts to implement users and maintenance programs. Maintained existing scripts and made improvements to make work easier for technicians.
  • Worked with the School Library in order to implement a Proxy system for the library databases for use for students and faculty off campus.
  • Created and implemented a Central Logging server.
  • Created and implemented a Fedora Directory Service LDAP Server.
  • Migrated Samba Server from a file backend to the new LDAP backend.
  • Migrated a Layer 2 Flat network to a Layer 3, VLAN segregated network using HP ProCurve Switches.

Associate Systems Administrator/Datacenter Site Lead

Shopzilla
04.2008 - 02.2009
  • Monitor and Manage two Data-Centers.
  • Managed over 2000 servers.
  • Racked and Stacked Dell and Rackable servers.
  • Cabled Patch Panels and Switches.
  • Administered users, local and LDAP, on our linux servers.
  • Spearheaded converting our MediaWiki from using local Authentication to using our LDAP Authentication.
  • Was in charge of troubleshooting, repairing, and RMAing Dell and Rackable Servers.
  • Administered users, groups and netgroups using Redhat Directory Service.
  • Used kick-start to install and deliver Redhat Linux Servers.
  • Used Puppet manifests to install RPMS after installations.

Lead Operations Support Analyst

Shopzilla
01.2007 - 04.2008
  • Set up and administer job automation using BMC.
  • Provided Level 1 and Level 2 support for website, including monitoring network connectivity, monitoring access and error logs, monitoring database connectivity and monitoring network load.
  • Created Shell scripts to monitor website.
  • Central Service Desk support for entire company
  • Administered AD user access and group maintenance.
  • Documented Job information using Asset Tracker ticketing system.
  • Documented Server information using Asset Tracker.
  • Managed and monitored department queues using RT ticketing system.

Supervisor Level 1–Technical Support Department

Fry Electronics
05.2004 - 05.2007
  • Supervised and managed department of five technicians working under Department Manager.
  • Performed in home wireless and wired network setups.
  • Actively participated in repair and upgrade of computer systems.
  • Was in charge of maintaining the local store’s network, including managing the Netgear Switch, using tone generators to test lines between server room and cash registers in various locations in the store, and setting up file sharing for remote access.
  • Helped setup new store in Atlanta which included installing new switches, 128 computers, and 50 printers.

Summer Internship

SBC Ameritech
01.2002 - 01.2002
  • Implemented Tarantella, a web-based, multi-platform interface providing universal access to business applications.
  • Designed the physical architecture of a Unix-based server farm.
  • Administered an element management system for Nortel Networks.
  • Installed and configured Solaris 8 on a Sun 280R.
  • Installed and configured Solaris 9 on a SunBlade 100.

Education

BS - Computer Science

Western Illinois University
Macomb, IL
12.2002

Skills

  • Proficient in deploying and managing Red Hat Linux
  • Incident management
  • Configuration management
  • Infrastructure automation
  • Cross-functional collaboration
  • Network administration
  • Linux administration
  • Release management
  • Software development tools: JIRA, confluence, Jenkins, Bitbucket
  • Source and version control: git, github
  • Scripting languages, Python, Bash
  • Understanding of merging and troubleshooting java code
  • Agile development methodologies
  • Oracle SQL, Sybase SQL
  • Disaster recovery

Interests

I coach youth baseball, using my collaboration and management skills to create a cohesive team, building players skills and creating an environment where team members help build each other up Taking advantage of each players skills to make a team where mistakes are reduced and learned from

Timeline

Senior DevOps Engineer

Bank of America
02.2025 - Current

Software Release Engineer

Bank of America
11.2010 - 01.2025

Network/Systems Administrator - Contractor

IT Associates/ Prairie State College
04.2009 - 11.2010

Associate Systems Administrator/Datacenter Site Lead

Shopzilla
04.2008 - 02.2009

Lead Operations Support Analyst

Shopzilla
01.2007 - 04.2008

Supervisor Level 1–Technical Support Department

Fry Electronics
05.2004 - 05.2007

Summer Internship

SBC Ameritech
01.2002 - 01.2002

BS - Computer Science

Western Illinois University