Summary
Overview
Work History
Education
Skills
Awards
Hobbies and Interests
Events
Music
Timeline
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Jeff Martin

Edwardsburg,MI

Summary

With 22 years of experience in the Aftermarket Automotive Industry, I have excelled as a Sales Representative for aftermarket automotive vendors. My track record demonstrates consistent success in identifying prospects and converting leads into loyal customers. Notably, my exceptional communication skills and deep understanding of client needs set me apart. Throughout my career, I have been recognized for surpassing sales, revenue, and profit goals through creativity and resourcefulness. Working closely with CEOs, CFOs, Territory Managers, and National Sales Managers has honed my ability to deliver results. Representing over 60 reputable brands such as Edelbrock, Gorilla, Hawk, MSD, Auto Meter, K&W Suspension, Superchips, APC, Royal Purple, ARP, Hedman Hedders, S&B Filters, K&N Filters, XK Glow, Aeromotive, Energy Suspension, Race Gas, Westin, Bestop, Covercraft, BeCool, PennGrade, and more has provided me with a comprehensive understanding of the market. In addition to effectively managing direct accounts and distribution channels, I have successfully created unique marketing opportunities with vendors for individual customers. My achievements include expanding the customer base and generating significant new sales revenue. With excellent customer service skills and expertise in research and conflict resolution, I am well-equipped to provide top-notch support to clients. Furthermore, my flexible schedule and willingness to travel ensure adaptability to any situation or opportunity that arises.

Overview

23
23
years of professional experience

Work History

Manufacturer's Representative

Kunzman Associates
01.2002 - 10.2024
  • Negotiated details of agreements, submitted orders to manufacturers and coordinated installation of products and equipment
  • Answered questions, resolved issues and supported clients from initial sales conversation through delivery of order
  • Identified and cultivated relationships with potential clients to boost business
  • Followed up on status reports and prompted customer or company response following periods of inactivity
  • Queried potential clients to determine areas of need
  • Explained features and demonstrated how after-market automotive parts would avoid, eliminate or solve client problems
  • Reviewed quote and evolution of plans with involved parties to determine necessary changes
  • Addressed each customer’s needs and wants to recommend suitable product options
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings
  • Provided product training and product demonstrations directly to clients
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Contacted customers and prospects to generate new business to achieve company growth goals
  • Used consultative sales approach to understand and meet customer needs
  • Promoted, signed up and helped facilitate the agreement between the HotRoodersofTomorrow Engine challenge and over 35 of the top aftermarket automotive sponsors
  • Clarified customer requests, forwarded product information and answered questions to support sales operations
  • Supported customers continuously from sales process to product set-up and use
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding
  • Resolved order issues efficiently and enhanced customer satisfaction ratings
  • Educated new sales staff on existing vendors
  • Branded products through effective salesmanship and maintained long-term relationships with clients

Education

Associate Degree - Applied Business

Lake Michigan College
Benton Harbor, MI
12-2001

Skills

  • Negotiation
  • Order Management
  • Client Support
  • Relationship Building
  • Status Reporting
  • Needs Assessment
  • Product Demonstration
  • Customer Communication
  • Product Training
  • Sales Collaboration
  • Business Development
  • Consultative Sales
  • Sales Operations Support
  • Sales Planning
  • Issue Resolution
  • Staff Training
  • Branding
  • Customer Satisfaction Management
  • Market research
  • Product demonstration
  • Territory management
  • Sales strategy development
  • Time management proficiency
  • Trade show participation
  • Cold calling
  • Trade show representation
  • Sales closing
  • Lead prospecting
  • Account development
  • Territory sales
  • Network development
  • Time management abilities
  • Continuous improvement
  • Problem-solving
  • Negotiation tactics
  • Direct sales
  • Lead generation
  • Multitasking
  • Attention to detail
  • Active listening
  • Strategic selling
  • Sales reporting
  • Product and service knowledge
  • Adaptability
  • Staff training
  • Networking abilities
  • Product promotions
  • Client retention
  • Adaptability and flexibility
  • Decision-making
  • Product merchandising
  • Goal setting
  • Effective communication
  • Problem-solving abilities
  • Team building
  • Contract negotiation
  • Listening skills
  • Organizational skills
  • Time management
  • Meeting sales goals
  • Analytical thinking
  • Professionalism
  • Revenue generation
  • Account management
  • Closing sales
  • Customer relations
  • Price negotiation
  • Teamwork
  • Written communication
  • Sales forecasting
  • Conflict resolution
  • Product knowledge
  • Consultative sales approach
  • Multitasking Abilities
  • Account servicing
  • Inside and outside sales
  • Sales training
  • Planning and coordination
  • Interpersonal skills
  • Team collaboration
  • Market analysis
  • Product and service sales
  • Product positioning
  • Post-sales support
  • Presentation skills
  • Business development
  • Upselling strategies
  • Customer relationship management
  • Retail sales
  • Communication skills
  • Competitive analysis
  • Bid preparation

Awards

  • 2019 SEMA Reps of the Year, 7-Time Recipient
  • 2019 CAN Reps of the Year, 2-Time Recipient

Hobbies and Interests

  • Ertle/MPC, Metal Earth, MU, Bandai Model Builder, but I don’t stop there. I improve the kit but not completely alter it, by adding direct and indirect LED lights utilizing fiber optics, physical damage and advanced painting techniques.
  • Pop Culture and movie enthusiast.
  • Fishing for Bluegill and Bass when the Gills are not biting.
  • Avid Home Guitarist. Love to play songs at home for my family, friends and out in the public realm.
  • A 15-hour Brisket cooking time is my specialty.

Events

  • Have attended and worked countless car shows such as: Sema, PRI, Chicago/Detroit World of Wheels, Back to 50’s, Power Tour, NMCA, NSRA, NHRA, and the Iola Car show all the way to official corporate shows for Napa, Meyer Distributing, Motor State Distributing and Tire Rack.
  • Planned, coordinated with the Vendor for booth delivery and post-show booth shipment to the company’s requested next show destination, also helped the respected vendors I represent work the car show at hand.

Music

I play acoustic guitar at home and in bars or restaurants. I have been playing for 5 years or so, and gigging for about 5 months. All for fun.

Timeline

Manufacturer's Representative

Kunzman Associates
01.2002 - 10.2024

Associate Degree - Applied Business

Lake Michigan College
Jeff Martin