Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Matlock

Redding,CA

Summary

Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.

Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.

Diligent Desired Position with solid history in troubleshooting and maintaining complex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.

Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

17
17
years of professional experience

Work History

Technician

Redding Kia
03.2013 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Commercial Janitorial Cleaner

Night Owls
01.2011 - 02.2013
  • Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
  • Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
  • Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
  • Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
  • Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
  • Optimized workflow efficiency by strategically organizing tasks based on priority and time constraints without sacrificing quality results.
  • Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.

Cashier

Pemmey
01.2009 - 12.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Basic

Anderson High
Anderson, CA
06.1999

Skills

    I'm honest hard working and very reliable willing to learn new skills

Timeline

Technician

Redding Kia
03.2013 - Current

Commercial Janitorial Cleaner

Night Owls
01.2011 - 02.2013

Cashier

Pemmey
01.2009 - 12.2010

Basic

Anderson High

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Jeff Matlock