Experienced in conducting financial analysis of company profit and loss statements for over 10 years, with a strong background in operational, logistics, retail, and loss prevention WC/GL investigations. Possessing 8 years of expertise in safety management and OSHA/Haz-Mat protocols. Skilled in cost control and budgeting, policy and program development. Proven track record in conducting performance evaluations. Extensive upper-level management experience spanning 12 years. Proficient in networking, collaboration, and time management.
Overview
19
19
years of professional experience
Work History
Correctional Lieutenant
Texas Department Of Criminal Justice
12.2019 - Current
Developed standardized operating procedures in inform interactions for subordinate correctional officers
Supervised and planned work for 30 correctional staff to maintain facilities
Managed day to day business Operations and worked closely with Executive team to develop and implement new strategies.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
General Manager
Advanced Auto Parts
03.2018 - 11.2019
Managed the performance of team members, conducted performance appraisals, and recommended promotions
Led cross functional projects and identified/solved complex problems across business spectrum
Managed business operations and worked closely with Senior Management to develop KPIs, build operating dashboards, and monitor performance
Analyzed metrics and presented data-driven recommendations to senior leadership.
Assistant Store Manager
Home Depot
03.2016 - 02.2018
Established customer relationships to generate more business, maintain store profitability, and expand brand loyalty
Created and implemented innovative business strategies to drive sales growth
Leveraged company programs and tools to generate local market awareness and expand market demographic.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Loss Prevention & Safety Haz-mat Manager
Lowes Home Improvement
02.2006 - 03.2015
Issued guidance to the business and Management team making financial decisions
Safety & Hazmat Manager - develop and implement safety programs and procedures to ensure a safe working environment
Managed monthly expense reconciliation and projection process, partnering with corporate finance to understand variances
Manage Quality Control, Safety and Environmental Programs for the general contract scope as well as special Construction Projects Responsible for planning quality, safety & environmental policies, programs, and initiatives Conducted investigation (internal/external) into company loss.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Parole Officer Unit Supervisor Retired at TEXAS DEPARTMENT OF CRIMINAL JUSTICEParole Officer Unit Supervisor Retired at TEXAS DEPARTMENT OF CRIMINAL JUSTICE