Jeff Mercer
Sugar Grove,US
Summary
Highly analytical and detail-oriented professional with extensive experience in business systems consulting specializing in system development, metadata management, data governance, and system integration. Adept at managing and enhancing business processes through technology solutions. Expert in utilizing various tools for data mining, modeling, and management. Innovative in streamlining operations, increasing efficiency, and ensuring continuity and operational excellence. Proficient in Agile methodologies, consistently contributing to improved project delivery through meticulous sprint planning and execution. Skilled in leading and managing cross-functional teams and driving technology solutions in alignment with business objectives. Committed to professional development, continually seeking opportunities to boost business analytics skills and knowledge.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Systems Consultant
Wells Fargo, Metadata Management
04.2017 - Current
- Guided Data Stewards from various business units in integrating their business metadata into Enterprise Metadata System
- Utilized Collibra and Ab Initio for business glossaries, synonyms, terms, relationships, rules, custom types, taxonomies, and lineage
- Employed Agile methodologies, participated in bi-weekly sprints, and contributed to sprint planning, daily stand-ups, reviews, retrospectives, and creation of sprint artifacts
- Streamlined metadata onboarding through automation of discovery, ingestion, modeling and mapping processes, decreasing onboarding time by over 50%
- Oversaw Service Level Agreements as coordinator between internal business lines and external service providers
- Spearheaded Business Continuity Planning and Enterprise Disaster Recovery initiatives
- Improved metadata management capabilities by advancing bank's data governance framework
- Acquired expert-level proficiency in Collibra metadata tool and contributed to more robust data governance environment
- Streamlined onboarding process for business metadata and enhanced efficiency and accuracy in metadata management
- Automated key metadata management processes, resulting in increased operational efficiency and data quality
- Developed and maintained critical documentation and training materials aimed at empowering users and promoting widespread adoption of metadata system.
Business Systems Consultant
Wells Fargo, Corporate Properties Group
08.2007 - 04.2017
- Enhanced and supported CRE Direct, while performing full lifecycle activities from project planning through deployment and maintenance
- Spearheaded Wachovia/Wells Fargo merger data migration to ensure seamless integration of property and lease information into SAP real estate application
- Developed mobile solution for Property Managers and enabled efficient data and photo capture on Blackberry devices for direct upload to CRE Direct
- Crafted .NET application for Project Manager Dashboard with keen focus on improving daily task management and interfacing with SAP Real Estate application
- Led Business Continuity Planning and served as Enterprise Disaster Recovery Lead
- Directed migration of CPG documents to new SharePoint site and enhanced document accessibility and collaboration
- Provided ad-hoc reporting support and created user guides, facilitating end-user training for CRE Direct and SAP
- Notable Contributions/Accomplishments: Automated lease-related processes and document handling by engineering front-end .Net application for Lease Document Storage and Workflow Management
- Streamlined branch data collection and enhanced real-time reporting capabilities through Property Manager Mobility Project implementation
- Constructed Project Manager Dashboard application, yielding significant efficiency gains for project managers and saving company $50MM annually
- Conducted rigorous helpdesk and production support and ensured consistent system performance and user satisfaction
Education
B.S.B.A., Computer Information Systems -
Appalachian State University
Boone, NCB.S.B.A., Production & Operations Management -
Appalachian State University
Boone, NCSkills
- Business Intelligence
- Agile & Scrum Methodologies
- Technical Documentation & Training
- Data Governance
- Data Quality Assurance
- Business Process Automation
- Business Continuity Planning
- Team Leadership & Development
- Strategic Planning & Implementation
- Collibra
- Ab Initio
- SAP
- SQL/Data Mining
- Data Modelling
- Data Warehousing (Teradata, DB2, Oracle, MS Access)
- JIRA
Certification
Six Sigma Certification (Greenbelt)
Timeline
Business Systems Consultant
Wells Fargo, Metadata Management
04.2017 - Current
Business Systems Consultant
Wells Fargo, Corporate Properties Group
08.2007 - 04.2017
B.S.B.A., Computer Information Systems -
Appalachian State University
B.S.B.A., Production & Operations Management -
Appalachian State University
Six Sigma Certification (Greenbelt)
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