Jeff Miller
Punta Gorda,FL
Summary
Dedicated professional with strong customer service skills, adept at resolving complaints and enhancing shopping experiences. Proven ability to multitask and collaborate effectively with team members.
Overview
12
12
years of professional experience
Work History
Lumber Assistant/Cashier
Home Depot
05.2021 - 10.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cash drawer accuracy through diligent counting and reconciliation practices.
- Collaborated with team members to ensure timely restocking of merchandise on sales floor.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Monitored inventory levels, supporting effective stock management and replenishment efforts.
- Provided exceptional customer service while addressing returns or exchanges, adhering to company policies while maintaining client satisfaction.
- Achieved timely completion of assigned tasks such as inventory management or restocking shelves when not engaged with customers, contributing to overall store operations efficiency.
- Demonstrated flexibility in scheduling availability by working various shifts as needed, supporting overall staff coverage requirements when necessary.
- Expedited long lines during peak hours by swiftly processing transactions, minimizing wait times for customers.
Driver/Food Preparation Worker
Panara Bread
08.2017 - 01.2020
- Ensured timely and safe delivery of products to multiple locations.
- Maintained accurate logs of deliveries and vehicle maintenance.
- Assisted in training new drivers on company policies and safety procedures.
- Improved route efficiency through strategic planning and navigation tools.
- Collaborated with team members to enhance customer service during deliveries.
- Resolved delivery issues promptly while maintaining positive client relationships.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Usher/Concessions Worker
Regal Cinemas
08.2013 - 08.2015
- Facilitated seamless guest entry and exit to enhance overall customer experience.
- Assisted patrons with seating arrangements and provided information on showtimes.
- Monitored compliance with safety protocols and emergency procedures during events.
- Trained new ushers in operational procedures and customer service standards.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Collaborated with management to streamline workflows for efficient operations during peak hours.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
Education
No Degree - General Studies
Bellevue College
Bellevue, WAHigh School Diploma -
Wentzville Holt High School
Wentzville, MO06-2008
Skills
- Patience and tolerance
- Multitasking proficiency
- Motivation and initiative
- Cash handling expertise
- Teamwork and collaboration
- Problem-solving
- Customer service
- Friendly and outgoing
Timeline
Lumber Assistant/Cashier
Home Depot
05.2021 - 10.2025
Driver/Food Preparation Worker
Panara Bread
08.2017 - 01.2020
Usher/Concessions Worker
Regal Cinemas
08.2013 - 08.2015
No Degree - General Studies
Bellevue College
High School Diploma -
Wentzville Holt High School