Jeff Monfort
MIDDLE ISLAND,NY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
Work History
Supervisor in Training
Love Takes Root
Spencer, IA
01.2017 - 09.2023
- Supervised staff to ensure quality customer service was being provided in a timely manner.
- Participated in regular meetings with upper management regarding progress towards meeting organizational goals.
Assistant Manager
Lifeclinic
Allentown, PA
05.2011 - 08.2016
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
Controller
Bureau National De Distribution (BND)
Port-au-Prince, Haiti
02.2010 - 04.2011
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented successful business strategies to increase revenue and target new markets.
Education
High School Diploma -
Jean Jacques Rousseau
Haiti07-2009
Skills
- Staff Development
- Industry Expertise
- Employee Development
- Customer Service
- Staff Management
- Team Leadership
- Analytical Skills
- Effective Communication
- Active Listening
- Team Collaboration
- Team Building
- Computer Skills
- Positive Attitude
- Interpersonal Skills
Languages
English
Professional
French
Professional
Haitian Creole
Native/ Bilingual
Timeline
Supervisor in Training
Love Takes Root
01.2017 - 09.2023
Assistant Manager
Lifeclinic
05.2011 - 08.2016
Controller
Bureau National De Distribution (BND)
02.2010 - 04.2011
High School Diploma -
Jean Jacques Rousseau