Jeff Moulton
Sacramento,CA
Summary
Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
9
9
years of professional experience
Work History
Shield Emerging Leader
Blue Shield of California
El Dorado Hills, CA
01.2021 - Current
- Provided clear communication to cross-functional team leads and management regarding change management initiative milestones
- Proactively identified gaps in strategic planning and existing operating model and lead the agile transformation effort to optimize
- Lead the design, launch and implementation of a Jira project unique to the needs of the business to increase collaboration and gain insight into work efforts, risks and dependencies for the transformation team
- Supported Product Transformation team to launch benefits simplification rewrite efforts for IFP members
- Developed strategies to improve operational efficiencies, reduce costs and increase productivity.
- Collaborated with senior management to define project objectives, timelines and deliverables.
- Analyzed data from various sources to identify trends, measure effectiveness of changes made, and recommend further actions accordingly.
- Aided senior leadership by creating and modifying procedures for continuous improvement.
- Developed and presented creative ideas to internal stakeholders and customers to initiate new programs and successful sales initiatives.
- Encouraged collaboration among peers by fostering an environment of trust and respect.
Sr. Project Manager
Catalight Foundation
Walnut Creek, CA
01.2020 - 01.2021
- Provided clear leadership to cross-functional teams to large-scale executive suite initiatives
- Manages project schedules, cash flow analysis, budgeting, reporting, resource management, risk mitigation, payor and provider relations, and planning & oversight of the Family of Companies executive portfolios and operating plans
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Implemented process improvement initiatives aimed at increasing efficiency within the organization.
- Provided training sessions to staff on new processes or systems related to projects.
- Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.
- Successfully designed, launched, and implemented a provider portal across the entire network of subcontracted providers
- Created an information governance & oversight function for all strategic initiatives across the enterprise
- Assisted in the development of standard strategic operations management practices across the enterprise.
Project Manager II
Catalight Foundation
Walnut Creek, CA
01.2019 - 01.2020
- Provided clear leadership to cross-functional teams to deliver medium to large sized projects that involve multiple business units
- Manages scope, resources, schedules, financials, issues and risks to ensure that the project produces quality deliverables, within constraints, to achieve the defined business objectives
- Successfully launched two clinical carepath optimization efforts through process augmentation via technology to decrease access to care gap for patients
- Designed and deployed Tableau reports to set standard project data requirements across the enterprise.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Led meetings with internal team members, consultants and contractors.
- Prepared cost estimates for projects of varying sizes.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Created project status presentations for delivery to customers or project personnel.
Lead Business Intelligence Analyst
Catalight Foundation
Walnut Creek, CA
01.2017 - 01.2019
- Responsible for quality assurance and management of all standard reports in source systems
- Maintain quality of all reporting working files and approve final products
- Lead and manage a team of Business Intelligence Analysts to produce operational metrics for the enterprise and design/update reports used to provide performance feedback to a network of over 100 Behavioral Health Providers offering Applied Behavior Analysis, Speech Therapy, Early Intervention, Diagnostic Evaluation, and Occupational Therapy services for children ages 0-25
- Work with operational leadership to refine processes to maximize efficiency and track compliance for DMHC regulations.
- Developed intelligence documents for senior leadership briefings.
- Performed trend analysis on collected data to determine trends in threat activities.
Lead Program Data Analyst
Catalight Foundation
Walnut Creek, CA
01.2015 - 01.2017
- Establishing baseline operational KPI's for Healthcare Network Provider Agency Performance Oversight
- Translate business objectives into actionable analyses and communicate findings clearly to both technical and non-technical audiences
- Exercise critical thinking, consulting, analytics, persuasion, problem solving and project management to provide leadership, facilitation, and coordination in the resolution of highly critical and sensitive issues
- Manage and develop a staff of program analysts
- Utilize 6-boxes performance thinking and agile six sigma lean methodologies to manage team.
Manager, Member Experience Program Governance
Blue Shield of CA
El Dorado Hills, CA
10.2022 - Current
- Developed strategies to improve operational efficiencies, reduce costs and increase productivity.
- Organized cross-functional teams to solve complex problems and develop innovative solutions.
- Developed strong relationships with internal stakeholders across all departments.
- Facilitated brainstorming sessions among colleagues to come up with creative ideas that could be implemented in the workplace.
- Aided senior leadership by creating and modifying procedures for continuous improvement.
- Devised and delivered technical presentations explaining options to customers and prospective customers.
- Created training modules and documentation to train staff.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed and updated corporate governance policies and procedures to ensure compliance with applicable laws and regulations.
- Developed and implemented a comprehensive framework for board evaluation, succession planning, and director recruitment.
- Advised top management on best practices regarding corporate responsibility initiatives.
- Participated in investor relations activities such as roadshows and conferences to promote transparency about corporate governance standards at the organization.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Analyzed business performance data and forecasted business results for upper management.
Education
MBA - Healthcare
Simmons University
Boston, MA01.2020
B.A, Psychology -
CSU Sacramento
01.2007
Master of Arts - Psychometrics And Quantitative Psychology
CSU Sacramento
Sacramento, CASkills
- Strategic Planning & Performance
- Information systems management
- Budgeting/Cash Flow Analysis
- Project Management
- Agile & Lean Methods
- Business Intelligence & Analytics
- Process Improvement
- Performance Measurement
- Research (Population, Market)
- Data Analysis & Insights
- Data Visualization
- Coaching
- Consulting
- Atlassian (Jira, Confluence, GRID)
- SharePoint
- Business Objects
- SPSS
- Needs Analysis
- SaaS
- Salesforce
- Oracle
- Tableau
- Product Development
- Gap Analysis
- Data Mining
- KPI Tracking
- Strategic Planning
- Operational Reporting
- Cost-Benefit Analysis
- Microsoft Office Suite
- Business Development
- Preventive Maintenance
- Organizational Realignment
- Project Planning
- Data Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Manager, Member Experience Program Governance
Blue Shield of CA
10.2022 - Current
Shield Emerging Leader
Blue Shield of California
01.2021 - Current
Sr. Project Manager
Catalight Foundation
01.2020 - 01.2021
Project Manager II
Catalight Foundation
01.2019 - 01.2020
Lead Business Intelligence Analyst
Catalight Foundation
01.2017 - 01.2019
Lead Program Data Analyst
Catalight Foundation
01.2015 - 01.2017
MBA - Healthcare
Simmons University
B.A, Psychology -
CSU Sacramento
Master of Arts - Psychometrics And Quantitative Psychology
CSU Sacramento
Honors Awards
- Entrepreneurship
- Transformation
- Healthcare
- Population Health Equity
- Work-life balance
- Education
- Philanthropy
References
References available upon request.
Honors Awards
- Entrepreneurship
- Transformation
- Healthcare
- Population Health Equity
- Work-life balance
- Education
- Philanthropy
References
References available upon request.