Diligent, and reliable Clinical Nurse Educator with a reputation for consistently delivering high quality unparalleled training to hospital staff and physicians. Proven history of expert critical thinking, analysis and therapy awareness to deliver superior care in high-pressure, fast-paced environments. Multitasker capable of prioritizing clinical operations while strategically building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Adoption Consultant
Philips Healthcare
02.2024 - Current
In-depth knowledge of the company's products, including their features, functionality, and how they integrate into healthcare workflows.
Deliver comprehensive clinical education to customers, ensuring they are well-versed in the product's capabilities, usage, and benefits. Tailor education sessions to address specific needs and challenges of individual customers.
Maintain positive and productive relationships with customers, being a point of contact for their clinical support needs. Proactively follow up to ensure customer adoption and address any concerns.
Interact directly with customers to offer support and address inquiries. Provide remote and onsite assistance, guiding clinicians through procedures, troubleshooting issues, and ensuring optimal product usage.
Collaborate with customers to analyze their existing workflows and suggest ways in which they can enhance efficiency and effectiveness. Provide recommendations and guidance on integrating products seamlessly into their clinical processes.
Work closely with customers to drive greater utilization of our reusable, disposable, and single-patient-use products. Show customers how these products can streamline processes, improve patient care, and increase overall productivity.
Clinical Education/Sales
Option Care
11.2022 - 10.2023
Proactively maintain and grow relationships with referrals sources to increase sales
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients
Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care
Provides hands on, in person education to patients and their caregivers
Effectively communicates with agency staff, medical team, patients, and family throughout the discharge process to implement an effective treatment plan
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan
Maintains confidentiality of patient and proprietary information.
Provides proper documentation of education utilizing OCH applications and technology.
Developed and implemented sales strategies to increase customer base.
Built strong relationships with key accounts through regular visits and follow-ups.
Critical Care Nurse-Clinical Specialist
Philips Healthcare
10.2021 - 03.2022
Deliver learning services, solutions, education and/or training (clinical, technical, operational, or strategic)
Provide the highest-level customer experience possible in any learning environment (physical or digital)
Take leadership role in the personal ownership of the learner experience
Contribute to the design, development, implementation and evaluation of learning services, education and training courses and material
Responsible for developing and/or reviewing course material, all consistent with adult learning theory for delivery
Exhibit superior presentation skills
Deliver engaging learning events
Use interactive tools to keep learners engaged
Build communication among learners & encourages them to work together to complete simulations and/or learning.
Assessed patient needs and developed individualized care plans.
Provided guidance and mentorship to nursing staff in the clinical setting.
Developed protocols and guidelines for nurses to follow when providing care.
Facilitated interdisciplinary team meetings to ensure coordinated care delivery.
RN-OR
Trustaff Travel/Region One
06.2021 - 10.2021
Assess plans and evaluates the nursing care needs of the patient before during and after a surgical procedure
Provides nursing care to the patient undergoing surgical procedures
Provides comfort and support for pre-operative patients
Administers prescribed medications, applies dressings, and monitors vital signs
Assists physician during procedures
Maintains aseptic techniques and actively monitors situations which could lead to breaches in aseptic technique
Coordinates the operating room with respect to sterility, cleanliness, availability of functioning equipment and supplies
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Ensures that operating on correct patient and the correct procedure is being performed
Provides basic, bedside care
Responds to life-saving situations based upon nursing standards and protocol.
Nurse Manager-OR
Kaiser Permanente
04.2019 - 05.2021
Manages the unit's day-to-day clinical operations including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement
Ensures the highest quality of care is provided and complies with federal, state, and local regulatory requirements and established departmental policies and procedures
Develops and implements action plans to improve staff development
Supervised, directed, and motivated high-quality performance from nursing staff.
Monitors the allocation and utilization of personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities
Supervises the daily unit operations, including human resources management, department and employee safety programs, and risk management
Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the unit level
Ensures coordinated plans of treatment, customer focused care and cost-effective utilization of services
Works with health care providers outside of the unit, to achieve optimal patient care across the continuum
Carries out all required duties as a circulator daily.
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
RN Admin/OR/ICU/ER
Highland Community Hospital
06.2018 - 05.2019
Provided guidance and supervision to nursing staff in the development of individualized patient care plans.
Developed policies, procedures and standards for quality assurance and infection control.
Collaborated with medical staff to ensure delivery of high-quality patient care services.
Oversaw staffing requirements, recruitment and training initiatives for nursing.
Conducted performance evaluations of nursing personnel to identify areas of improvement.
Maintained current knowledge of healthcare trends, regulations, protocols and standards relating to nursing practice.
Ensured compliance with applicable laws, regulations and accreditation standards related to clinical operations.
Facilitated interdisciplinary collaboration between departments to optimize patient care coordination.
Provided coaching, mentoring and support to new employees on their orientation program into the organization.
Encouraged professional development amongst the nursing team by providing educational resources such as seminars or conferences.
Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
Assessed patient health and developed individualized care plans accordingly.
Performed physical examinations and assessments of patients' medical histories.
Collaborated with physicians in developing patient-specific treatment plans.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Provided direct patient care, stabilized patients, and determined next course of action.
Monitored patient reactions to drugs and carefully documented findings.
Managed care from admission to discharge.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications and treatments as prescribed by physicians.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Implemented care plans for patient treatment after assessing physician medical regimens.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Clinical Director Oncology/Med Surg
Slidell Memorial Hospital
04.2006 - 04.2018
Provide leadership, supervision, and direction for two units working in collaboration with other nursing leaders and the staff assigned to them
Accountable for achieving goals and metrics for assigned unit
Support and interpret policies and procedures to staff, physicians, patients, and others
Responsible for directing, staffing, coordinating, and controlling all functions of my assigned unit
Establish staffing grids/plans that fall within the boundaries of productivity targets and provide for safe, quality, effective, and efficient patient care
Review variances from productivity targets and budgets and provides reasons for variance
Also establish action plans to address ongoing issues
Create schedules for more than 100 employees that provide staffing for average volumes as well as being reflective of seasonal or holiday volume fluctuations
Manage purchases to be within the limits of budget and/or requests variance due to patient care driven need
Serve as a role model to staff.
Developed, implemented, revised, and evaluated policies and procedures.
Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
Senior Clinical Consultant – Federal Clinical Adoption at Oracle Health – Veterans Affairs/Department of DefenseSenior Clinical Consultant – Federal Clinical Adoption at Oracle Health – Veterans Affairs/Department of Defense
<ul>
<li>Generated over $5M in annual revenue through delivery of clinical airway solutions to hospitals and surgical centers.</li>
<li>Consistently achieved over 100% of sales quota, ranking #1 nationally among new hires.</li>
<li>Increased revenue by ten percent using consultative sales strategies and product in-servicing.</li>
<li>Facilitated clinical education programs and trainings for OR staff to enhance product adoption.</li>
</ul> at Teleflex Medical<ul>
<li>Generated over $5M in annual revenue through delivery of clinical airway solutions to hospitals and surgical centers.</li>
<li>Consistently achieved over 100% of sales quota, ranking #1 nationally among new hires.</li>
<li>Increased revenue by ten percent using consultative sales strategies and product in-servicing.</li>
<li>Facilitated clinical education programs and trainings for OR staff to enhance product adoption.</li>
</ul> at Teleflex Medical