Summary
Overview
Work History
Education
Skills
Certification
Tribal Affiliation
Ethnicity
Languages
Timeline
Generic

Jeffery Orr

Auburn,USA

Summary

Energetic and detail-driven professional with strong communication and negotiation skills. In-depth understanding of customer service principles to effectively manage client relationships and deliver exceptional results. Skilled Agent with a proven track record of promptly and professionally finding solutions to meet client needs. Thrives in fast-paced environments, with strong client management and problem-solving skills. Expertise in effective communication and strategic planning. Seeking to leverage transferrable skills to drive success and growth in a new role.

Energetic and detail-driven with strong communication and negotiation skills. Possesses in-depth understanding of customer service principles and adept at managing client relationships. Dedicated to delivering exceptional results and fostering client satisfaction.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Stores Agent

Alaska Airlines
05.2022 - Current
  • Currently employed as Alaska Airlines Lead Stores agent

Stores Lead Agent overseeing stores agents scheduling daily, works closely with supervisors, AOG desk to ensure parts are picked and shipped out. Assisting Stores agents if needed.

As a Stores agent, I am responsible for processing orders and parts at Alaska Airlines (AS). As a member of the Stores team, contributor role requisitions, receive ships, warehouses, stores, disperses and records parts, equipment and supplies.

Responsible for requisitioning, receiving, shipping (which may include dangerous goods and materials), warehousing, storing, dispersing and recording parts, and supplies.

Responsible for helping internal customers with needs such as supplying parts, equipment and supplies.

Prepare shipments for flights and ground transportation which includes escorting vendors.

Process orders and perform inventory.

Drive a variety of vehicles including pick-up truck, van, box truck, forklift and pallet jack.

  • Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.

Team Captain

Horizon Airlines
03.2021 - 05.2022
  • Started off on the ramp as a Ground Service Agent
  • Then became a Team Captain for GSA in charge of two employees on my team
  • Had a customs seal while employed

Gaming Enforcement Agent

Muckleshoot Gaming Commission
01.2008 - 04.2020
  • Enforced rules and regulations ensuring safety of all patrons and employees, while ensuring standard gaming operations, protected the tribal assets
  • Investigated criminal acts by both patrons and employees, interviewed subjects, detained subjects
  • Regular interface with local law enforcement officials, state gaming agencies to facilitate and address gaming concerns
  • Investigated Credit card and check fraud
  • Also investigated counterfeit credit cards and checks along with counterfeit currency
  • Wrote detailed reports ensuring all information was passed up the chain of command
  • Successfully completed all assignments and tasks on time

Police Officer

Ketchikan Airport Police Department
08.1990 - 03.2007
  • Patrolled Airport perimeter
  • Assisted re-writing the personal policies after being promoted
  • Trained new Police Officers (FTO)
  • Conducted background checks on new hires
  • Assisted with budgeting for the department
  • Scheduled

Education

High school diploma -

Ketchikan High School
Ketchikan, AK
05.1981

Some College (No Degree) - College courses geared for the Police Academy

Sitka Alaska Community College
Sitka, AK

Certification -

Aircraft Rescue Fire fighting
Helena, Montana

Basic and Intermediate Police Certification -

Alaska Police Standards Council

Certified Police Instructor -

Alaska Police Standards Council

Police certification -

State Trooper Academy
Sitka, AK
01.1989

Skills

  • Hand tools
  • Pressure washers
  • Hospitality experience
  • Excellent communication skills
  • Security and Risk Management
  • Team captain
  • Certified Police instructor
  • Credit Card & Check Fraud investigations
  • Counterfeit Currency investigations
  • Federal gaming laws knowledge
  • Positive Teamwork and Collaboration
  • Microsoft Word
  • PowerPoint
  • Outlook

Certification

  • Basic and Intermediate Police Certification, Alaska Police Standards Council
  • Certified Police Instructor, Alaska Police Standards Council
  • Pepper Spray Certification
  • ASP Certification
  • Control Tactics Certification
  • Verbal Judo Certification

Tribal Affiliation

Ketchikan Indian Community (KIC)

Ethnicity

Alaska Native

Languages

English
Full Professional

Timeline

Stores Agent

Alaska Airlines
05.2022 - Current

Team Captain

Horizon Airlines
03.2021 - 05.2022

Gaming Enforcement Agent

Muckleshoot Gaming Commission
01.2008 - 04.2020

Police Officer

Ketchikan Airport Police Department
08.1990 - 03.2007

Certification -

Aircraft Rescue Fire fighting

Basic and Intermediate Police Certification -

Alaska Police Standards Council

Certified Police Instructor -

Alaska Police Standards Council

Police certification -

State Trooper Academy
  • Basic and Intermediate Police Certification, Alaska Police Standards Council
  • Certified Police Instructor, Alaska Police Standards Council
  • Pepper Spray Certification
  • ASP Certification
  • Control Tactics Certification
  • Verbal Judo Certification

High school diploma -

Ketchikan High School

Some College (No Degree) - College courses geared for the Police Academy

Sitka Alaska Community College
Jeffery Orr