Jeff Ortiz

Operations management professional with extensive leadership experience in manufacturing environments. Proven ability to enhance production efficiency and product quality while ensuring safety compliance. Strong skills in strategic planning, problem-solving, and fostering a culture of safety and quality. Track record of collaborating with teams to streamline processes and control costs, consistently exceeding business targets.

• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
• Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Oral Comprehension
• Oral Expression
• Written Comprehension
• Written Expression
• Deductive Reasoning
• Problem Sensitivity
• Speech Clarity
• Speech Recognition
• Inductive Reasoning
• Information Ordering
• Near Vision
• Category Flexibility
• Fluency of Ideas
• Originality

• Relationships
• Independence
• Working Conditions

• Analyze data to inform operational decisions or activities.
• Analyze financial records to improve efficiency.
• Direct organizational operations, projects, or services.
• Direct sales, marketing, or customer service activities.
• Prepare staff schedules or work assignments.
• Determine pricing or monetary policies.
• Direct financial operations.
• Provide basic information to guests, visitors, or clients.
• Develop marketing plans or strategies.
• Conduct employee training programs.
• Hire personnel.
• Implement organizational process or policy changes.
• Develop organizational goals or objectives.
• Develop organizational policies or programs.
• Monitor performance of organizational members or partners.
• Manage environmental sustainability projects.
• Plan facility layouts or designs.
• Determine resource needs.
• Manage construction activities.
• Recommend organizational process or policy changes.

• Demonstrated history of sound Decision Making
• Experience with Face-to-Face Discussions with Individuals and Within Teams
• Experience in Determining Tasks, Priorities and Goals resulting in successful completion of projects
• Demonstrated history of successfully Working With and Contributing to a Work Group or Team
• Experienced with successfully managing the Health and Safety of Other Workers
• Demonstrated history of successful Impact of Decisions on Co-workers or Company Results
• Experience with Coordinating and Leading Others in Accomplishing Work Activities
• Experience with Dealing With External Customers or the Public in General
• Demonstrated history with elevating the Work Outcomes and Results of Other Workers
• Demonstrated history of Being Exact and Accurate with my work and deliverables.
• Adept at dealing with Time Pressure/Time Sensitive Situations and Projects, ensuring they are kept on time, on budget and within scope.
• Experience with Written Letters and Memos
• Experience with operating In an Enclosed Vehicle or Operate Enclosed
• Experience with Conflict Situations — 35% responded “Once a month or more but not every week.”
• Experienced in Dealing With Unpleasant, Angry, or Discourteous People
• Supervised the Wearing of Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets.

• Actively volunteering as a Knight of Columbus
• Being a proud dad to a beautiful 11 month old daughter
• Supporting my wonderful wife

• Lean Six Sigma Black Belt Certification

Key Aspects:

-Leadership

-DMAIC Expertise (proficient using DMAIC methodology to identify, analyze, and solve process problems)

-Lean Principles (eliminate waste and improve efficiency)

-Strategic Alignment

-Data Analysis

-Project Management

-Mentorship

-Continuous Improvement

• Recognized for saving a man hit by a car in August of 2022 by being awarded a Navy and Marine Corps Commendation Medal.

United States Marine Corps | First Sergeant (E-8) | Active Duty: 20 Years
Global Deployments: Operation Iraqi Freedom (OIF), Operation Enduring Freedom (OEF)

• Led and mentored cross-functional teams of up to 200 personnel in high-pressure environments, including combat zones, humanitarian missions, and joint operations with allied forces.
• Oversaw complex training programs, logistical planning, and operational readiness across multiple international deployments.
• Managed multimillion-dollar equipment inventories, coordinated unit movements, and enforced safety and compliance standards under Department of Defense protocols.
• Developed and implemented leadership development pipelines that advanced junior personnel and improved unit performance and retention.
• Consistently recognized for excellence in performance, team building, and mission accomplishment.

Key Awards & Recognitions:

• Meritorious Service Medal – for distinguished service and exceptional leadership
• Navy and Marine Corps Commendation Medal – multiple awards for operational excellence and mission success
• Navy and Marine Corps Achievement Medal – for superior performance and professional achievement
• Combat Action Ribbon – awarded for active engagement with enemy forces in combat operations