Jeff Owens
Williamsburg,VA
Summary
Dedicated facility management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly organized and detail-oriented Facility Manager bringing 12 years of experience in providing leadership to Civil Servants Military teams. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among command personnel.
Overview
37
37
years of professional experience
Work History
Facility Operations Manager
U.S. Fleet Cyber Command
06.2015 - 09.2020
- Updated and resolved incidents and managed GSA leased facility charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue and effectively targeting over 500K Square feet of new work space.
- Oversaw all aspects of $5 million equipment installation, maintenance, and repair for both internal and external services.
- Interacted well with customers to build connections and nurture relationships with other Naval Commands.
- Tracked and documented operational and financial records for 4 GSA leased facilities to perform analysis of performance and costs.
- Trained 15 employees on proper protocols and customer service standards.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Mitigated business risks by working closely with staff members and assessing performance.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Facility Project Manager
U.S. Joint Forces Command
06.2012 - 06.2015
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Planned, designed, and scheduled phases for large Military Construction (MILCON) projects.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented strategic project plans to meet business objectives.
- Developed and initiated projects, managed costs, and monitored performance of 6 Naval MILCON projects .
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Analyzed project performance data to identify areas of improvement.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
Air Transportation Specialist
U.S Air Force
Hampton, VA
01.1984 - 10.2012
- Fostered military transportation safety and efficiency.
- Bargained terms and rates with vendors and carriers for favorable shipping conditions.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
- Inspected all received aircraft parts to verify compliance with FAA regulations.
Education
Master of Science - Project Management
Strayer University, Newport News, VA
Newport News12.2013
BBA - Business Management
Strayer University
Newport News, VA12.2011
Skills
- Critical Thinking
- Employee Performance Evaluations
- Performance Assessment
- Facility Operations
- Customer Care
Additional Information
Retired U.S. Air Force, Senior Master Sergeant 2013
Timeline
Facility Operations Manager
U.S. Fleet Cyber Command
06.2015 - 09.2020
Facility Project Manager
U.S. Joint Forces Command
06.2012 - 06.2015
Air Transportation Specialist
U.S Air Force
01.1984 - 10.2012
Master of Science - Project Management
Strayer University, Newport News, VA
BBA - Business Management
Strayer University
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