Jeff Pacheco
Boulder,CO
Summary
Versatile Senior Manager specializing in engineering management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
17
17
years of professional experience
Work History
Senior Manager, Software Engineering
Maxar Technologies
09.2022 - Current
- Currently lead five geographically dispersed software engineering teams responsible for large program deliveries in cloud-based environment to support current and future satellite constellations
- Managed large-scale projects and introduced new systems, tools, and processes to achieve program objectives
- Executed appropriate staffing and budgetary plans to align with business forecasts
- Vendor management with multiple contract team leadership, and contract budget forecasting with Finance and Procurement departments
- Reviewed and analyzed performance on software development each sprint and quarter to obtain data required for capacity planning; achieved 90% Feature completion rate across development train
- Examined quarterly financials to determine business operating capacity
- Accomplished $200k in cost savings through program and AWS cost management.
Senior Manager, Direct Access
Maxar Technologies
05.2018 - 09.2022
- Led integrated engineering team to support Direct Access Facility (DAF) customers in International Defense and Intelligence (ID&I) field. Consistently achieved 97% annual success rate on customer Satellite Access Windows.
- Agile manager of three geographically dispersed software engineering teams, and one systems engineering team responsible for designing, developing and delivering new cloud-based ground system to provide satellite access for customers
- Cross functional leadership with Portfolio Execution, Product and Space Engineering to identify solutions for future customer needs, provide schedule and milestone updates, determine resource allocation and capital budget forecasting
- Collaborated with Product team to define business requirements as part of Systems Engineering redesign of how satellite access time is arbitrated
- Served as Committee Chairman of For A Better World Award which recognizes Maxar employees across the globe for exemplifying Company Values; regularly briefed Chief Communications Officer on nominees while increasing diversity and site representation of committee.
Senior Manager, Mission Operations
Maxar Technologies
05.2017 - 05.2018
- Implemented new scheduling software for multiple operations teams to ensure proper staffing levels are met; utilized for monthly augmentation budget report
- Established formal procedures for Mission Director team, to include Satellite Anomaly Notifications to Senior Leadership and US Government officials
- Conducted performance evaluations, compensation review and hiring to maintain appropriate staffing requirements
- Served on leadership team for inaugural Mentorship Program that paired junior technical and manager employees with senior mentors.
- Served on Team Member Advisory Board to provide conduit for executive leadership and employee feedback.
Mission Director
DigitalGlobe (Maxar Technologies)
09.2014 - 05.2017
- Managed joint team of Space Vehicle Operators and Mission Planners in 24/7 operations environment that is responsible for health and safety of satellite constellation and ground infrastructure
- Responsible for overall mission success and systems performance necessary to meet customer's Service Level Agreements
- Escalation point for mission impacting anomalies; communicate situation and impacts to DigitalGlobe senior executives and National Geospatial-Intelligence Agency (NGA) officials
- Publish Daily Operations Report that is distributed to all operations and leadership team.
Mission Planning Manager
DigitalGlobe
08.2013 - 09.2014
- Supervised team of Mission Planners to execute collection strategies with highest revenue yield
- Created training procedures for certification of new team members
- Collaborate with different business units (government, defense and intelligence, commercial) in order to execute regional collection strategies that fulfill contractual requirements.
Satellite Planning Analyst
DigitalGlobe
07.2011 - 08.2013
- Performed collection efforts for real time crisis events by coordinating with Mission Control, US Government Program Office and Analysis Center
- Served as trainer for new analysts with certification sign off responsibilities.
Team Member
DRS Technologies
04.2008 - 07.2011
- Conducted critical reviews of fuel facilities for the Defense Logistics Agency to ensure both operational capabilities and environmental compliance for over 100 DoD facilities around the world (U.S., Korea, Japan, and Europe) for the Sustainment, Restoration and Modernization program
- Developed standard operating procedures for both site assessments and training new employees, including products such as Nomad Trimble and ArcPad GPS used for data capture.
Executive Officer
United States Marine Corps
07.2006 - 03.2008
- Directly supervised 170 Marines at The Basic School, Quantico, VA
- Created new policies for medical board procedures combining elements of Department of Veterans Affairs resources, Secretary of the Navy Instructions, and Congressional correspondence.
Education
MBA - Global Business Management
American Military University
Charles Town, WV11.2010
Bachelor of Arts - International Security & Conflict Resolution
San Diego State University
San Diego, CA05.2006
Skills
- Cross-Functional Team Leadership
- Budget Administration
- Project Planning
- Vendor Management
- Systems Engineering and Software Development team management
- Employee Coaching and Mentoring
- Six Sigma Green Belt
- SAFe 5 Agile Certification
Additional Information
- Active Secret Security Clearance (CI polygraph May 2018)
Timeline
Senior Manager, Software Engineering
Maxar Technologies
09.2022 - Current
Senior Manager, Direct Access
Maxar Technologies
05.2018 - 09.2022
Senior Manager, Mission Operations
Maxar Technologies
05.2017 - 05.2018
Mission Director
DigitalGlobe (Maxar Technologies)
09.2014 - 05.2017
Mission Planning Manager
DigitalGlobe
08.2013 - 09.2014
Satellite Planning Analyst
DigitalGlobe
07.2011 - 08.2013
Team Member
DRS Technologies
04.2008 - 07.2011
Executive Officer
United States Marine Corps
07.2006 - 03.2008
MBA - Global Business Management
American Military University
Bachelor of Arts - International Security & Conflict Resolution
San Diego State University
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