Strategic and results-driven Sales and Operations Manager with experience delivering innovative process improvements and increasing company-wide value through new business opportunities and successful sales initiatives within the competitive food and beverage industry. Forward-thinking leader with a proven track record of building cross-functional, performance-driven teams; providing exceptional customer service; and overseeing successful start-up operations and maintenance. Expert communicator and dynamic top-performer that leverages strong business acumen to streamline internal processes, ensure employee success, and thrive in rapidly changing, fast-paced environments.
Turned around two challenged locations in profit, sales and turnover.
Developed four assistant managers into General Manager positions. Developed six employees into assistant managers.
Reduced turnover by 80% or more in multiple locations.
Ranked top three in sales and profit consistently in a fifteen store area.
Facilitated the largest catering events in the company to include professional sports teams such as the Colorado Rockies, New York Jets and Los Angeles Dodgers.
Lead coach in the transition of a new inventory system from Compeat to Crunchtime for the area.
Improved sales from -8% to +5 in multiple locations. Improved profit from +2% to +11% in multiple locations.
Worked together with oldest son on how to start a licensed LLC.
Sourced and recruited managers to fill positions in the hospitality industry.
Coached candidates on resume preparation and interview skills.