Summary
Overview
Work History
Education
Skills
Additional Information
Assessments
Personal Information
Timeline
Generic

Jeff Parsek

Fort Collins,CO

Summary

Strategic and results-driven Sales and Operations Manager with experience delivering innovative process improvements and increasing company-wide value through new business opportunities and successful sales initiatives within the competitive food and beverage industry. Forward-thinking leader with a proven track record of building cross-functional, performance-driven teams; providing exceptional customer service; and overseeing successful start-up operations and maintenance. Expert communicator and dynamic top-performer that leverages strong business acumen to streamline internal processes, ensure employee success, and thrive in rapidly changing, fast-paced environments.

Overview

33
33
years of professional experience

Work History

Managing Partner

SPB Hospitality Old Chicago
01.2021 - 01.2024

Turned around two challenged locations in profit, sales and turnover.

Developed four assistant managers into General Manager positions. Developed six employees into assistant managers.

Reduced turnover by 80% or more in multiple locations.

Ranked top three in sales and profit consistently in a fifteen store area.

Facilitated the largest catering events in the company to include professional sports teams such as the Colorado Rockies, New York Jets and Los Angeles Dodgers.

Lead coach in the transition of a new inventory system from Compeat to Crunchtime for the area.

Improved sales from -8% to +5 in multiple locations. Improved profit from +2% to +11% in multiple locations.

Managing Partner/General Manager

Macaroni Grill
11.2017 - 06.2020
  • Hired for a partner in turn-around company in operational excellence
  • Assisted in hiring and recruiting of managers and team members for skilled positions
  • Human resources strengths in turnover
  • Reduced and recognized for reduction in turnover from 113% to 48%
  • Best in company
  • Implemented hiring practices outside of typical venues.

Franchise Owner

Parsek And Sons LLC
03.2014 - 11.2017

Worked together with oldest son on how to start a licensed LLC.

Sourced and recruited managers to fill positions in the hospitality industry.

Coached candidates on resume preparation and interview skills.


Managing Partner

Brinker International, Inc
01.1991 - 01.2013
  • Multinational hospitality industry company that owns the Chili's Grill & Bar and Maggiano's Little Italy restaurant chains.
  • Opened and established Chili's Grill & Bar restaurant start-up, spearheading all initial operational and business development functions.
  • Assumed responsibility of nine separate units while concurrently managing original location.
  • Provided direct assistance to district manager to support operations and management activities.
  • Determined budget plans and sales goals and ensured objected were met or exceeded.
  • Oversaw all P&L responsibilities and compliance of facilities and service.
  • Facilitated meetings with managers focusing on a variety of organizational functions including employee relations, vendor relationships, repair and maintenance issues, and both long-term and short-term financial goals.
  • Provided exceptional customer service, handled internal HR duties, oversaw inventory and facilities management, and facilitated new hardware and software implementations.
  • Accountable for recruitment, training, and career path activities.
  • Consistently recognized at top 5% in sales, profits, guest satisfaction, and team turnover rates through tenure and in direct competition with hundreds of locations.
  • Successfully trained up to four managers at once and up to 100 team members simultaniously.
  • Coordinated the largest company-wide catering event ever in Colorado.
  • Maintained top-quality safety and facilities environment by successfully identifying equipment and facilities needs including upgrades and implementations related to refrigeration, HVAC, plumbing, electrical, and exterior and interior.
  • Nominated for General Manager/Managing Partner out of 1K+ domestic locations.
  • Appointed ServSafe proctor, teaching food safety practices to general managers and managers.
  • Facility selected as certified manager training location due to exceptional performance, sales, and operations.

Education

Associate - Marketing & Business

Metropolitan State University
Denver, CO

Skills

  • Operations Management
  • Human Resources Management
  • Profit & Loss
  • Facilities Management
  • Revenue Growth
  • KPI Tracking
  • Forecasting
  • Recruiting

Additional Information

Areas of Expertise Sales Management - Operations Management - Strategic Planning - Training & Staff Development - Team Leadership - P&L Sales Forecasting - Budgeting & Reporting - Process Improvement - customer Service - Client & Vendor Relations - Recruiting HR Management - Employee/Labor Relations - AP/AR - Inventory Management - Start-Ups & Turnarounds - Event Planning Cost Analysis - Expense Control - General Ledger - Workforce Planning - Digital Marketing & Media - Scheduling - Compliance

Assessments

  • Recruiting, Proficient, 06/01/20, Managing the candidate sourcing and selection process
  • Sales Skills, Highly Proficient, 08/01/20, Influencing and negotiating with customers
  • Management & Leadership Skills: Planning & Execution, Highly Proficient, 08/01/20, Planning and managing resources to accomplish organizational goals
  • Management & Leadership Skills: Impact & Influence, Expert, 08/01/20, Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Supervisory Skills: Motivating & Assessing Employees, Highly Proficient, 08/01/20, Motivating others to achieve objectives and identifying improvements or corrective actions.
  • HR: Compensation & Benefits, Proficient, 07/01/20, Knowledge of compensation and benefits programs
  • Work Style: Conscientiousness, Expert, 08/01/20, Tendency to be well-organized, rule-abiding, and hard-working
  • Teamwork: Interpersonal Skills, Highly Proficient, 12/01/20, Responding to challenging team situations at work
  • Management & Leadership Skills: Impact & Influence, Expert, 12/01/20, Choosing the most effective strategy to inspire and influence others to meet business objectives.
  • Restaurant manager, Expert, 01/01/21, Managing restaurant staff and meeting customer expectations

Personal Information

Title: Managing Partner

Timeline

Managing Partner

SPB Hospitality Old Chicago
01.2021 - 01.2024

Managing Partner/General Manager

Macaroni Grill
11.2017 - 06.2020

Franchise Owner

Parsek And Sons LLC
03.2014 - 11.2017

Managing Partner

Brinker International, Inc
01.1991 - 01.2013

Associate - Marketing & Business

Metropolitan State University
Jeff Parsek