Jeff Peters
El Paso,AR
Summary
Dedicated management professional with over 15 years' experience building and managing teams in the automotive industry. I take on any project or task with success in mind. Through my diverse experience in automotives sales, I have developed a unique understanding of customer service, sales, operations and how they relate. I am a team builder who understands as a manager and coach my personal success can only be achieved through the success of the team.
Overview
10
10
years of professional experience
Work History
Sales Manager
Superior Nissan
Conway, AR
01.2024 - Current
- Coordinated sales meetings to discuss targets, marketing campaigns and strategy improvements
- Established long-lasting relationships with customers to maintain high retention and satisfaction
- Used professional sales techniques to negotiate best possible terms and conditions to satisfy customer requirements
- Trained sales team on strategies to manage value messages, structure opportunities and achieve deal closures
- Determined unit and gross-profit plans by implementing marketing strategies and analyzing trends and results
- Preserved sales volume and selling price by keeping current with supply and demand and changing trends
- Adjusted selling prices by monitoring costs, competition and supply and demand.
Area Sales Manager
Capital One
Little Rock, AR
07.2023 - 12.2023
- Built value in Capital One by highlighting successes for each dealer and showcasing how our products could help improve the areas where they were not performing as well
- Tracked competitive activities within major accounts and developed mitigation strategies
- Monitored account sales and profit, prepared profiles and adapted sales enablement strategies to improve growth
- Drove sales by creating strong relationships with key decision-makers
- Evaluated growth potential for store locations using statistical data
- Boosted interest in company offerings through promotional events and initiatives.
Sales Manager
Superior DCJR
Conway, AR
02.2021 - 08.2023
- Manage sales staff goals and activity
- Manage pricing and merchandising of used vehicle inventory
- Appraise trade-ins
- Work sales figures and negotiate pricing and payments
- Review credit and submit deals for finance approval
- Work with lenders to secure financing for customers
- Hire and train sales staff
- Coach and develop sales staff.
Sales Manager
McLarty Nissan of Little Rock
Little Rock, AR
09.2020 - 02.2021
- Manage all aspects of the sales department including setting goals and implementing strategies to hit sales targets
- Train and coach sales staff to ensure correct behaviors to achieve key performance metrics
- Work with finance managers to ensure knowledge and adherence to 3rd party lending guideline and proper utilization of lender programs to hit profit and compliance objectives
- Acquire, price and manage $4 million plus in pre-owned vehicle inventory on a daily basis
- Structure auto loan deals and submit to lenders for approval
- Work with the fixed operations department to keep inventory flowing efficiently and ensure labor and profit objectives are on track.
General Sales Manager
Motorsports Authority of Hot Springs
Hot Springs, AR
03.2019 - 09.2020
- Manage all aspects of the sales department including setting goals and implementing strategies to hit sales targets
- Train and coach sales staff to ensure correct behaviors to achieve key performance metrics
- Train and coach finance managers to ensure knowledge and adherence to 3rd party lending guideline and proper utilization of lender programs to hit profit and compliance objectives
- Acquire, price and manage $4 million plus in pre-owned vehicle inventory on a daily basis
- Structure auto loan deals and submit to lenders for approval
- Work with the fixed operations department to keep inventory flowing efficiently and ensure labor and profit objectives are on track.
General Manager
Riser DCJRF
Hot Springs, AR
08.2018 - 03.2019
- Control overall dealership productivity, performance and profitability
- Direct the activities of the sales staff, service and parts manager
- Implement cost and quality control guidelines as well as sales strategies and programs to meet goals for all departments
- Improved business operations by tracking trends and adjusting business strategies to better align with needs
- Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement
- Identified financial strengths and weaknesses by regularly reviewing KPIs and tracking sheets.
Executive Manager
Superior Nissan
Conway, AR
10.2017 - 07.2018
- Manage all aspects of the dealership including sales, service, and parts
- Control overall dealership productivity, performance and profitability
- Direct the activities of the sales staff, service and parts manager
- Surpassed profit targets by strategizing successful promotional, customer engagement, and cost control strategies
- Oversaw staff development, performance monitoring, and day-to-day management of 50+ employees.
Executive Manager
McLarty Nissan
North Little Rock, AR
07.2016 - 10.2017
- Manage all aspects of the dealership including sales, service, and parts
- Control overall dealership productivity, performance and profitability
- Direct the activities of the sales staff, service and parts manager
- Implement cost and CSI control guidelines as well as sales strategies and programs to meet goals for all departments
- Oversaw staff development, performance monitoring, and day-to-day management of 65+ employees
- Promoted consistency across operational areas by setting and enforcing clear policies
- Manage new and used inventory flow to maximize turn and take advantage of new car inventory interest credits and used car market trends.
General Manager
Superior Nissan
Conway, AR
05.2015 - 07.2016
- Manage all aspects of the dealership including sales, service, and parts
- Control overall dealership productivity, performance and profitability
- Direct the activities of the sales staff, service and parts manager
- Implement cost and quality control guidelines as well as sales strategies and programs to meet goals with regard to all departments
- Achieved revenue and profit targets through solid promotional and budget control strategies.
Sales Manager
Superior Dodge Chrysler Jeep Ram
Conway, AR
04.2014 - 05.2015
- Assist GM in managing the sales department
- Work to hit manufacturer targets monthly
- Desk retail deals, work with lender to obtain financing
- Assist with ordering and maintaining inventory
- Analyzed sales performance, coverage, and segmentation and distributed KPI reports to illustrate findings
- Trained sales team to develop superior strategies to manage value messages, structuring opportunities, pricing, and deal closures.
Skills
- Team leader
- Proccess oriented
- Market focused
- Sales strategy development
- Pre owned inventory acquisition
- Lead generation
Timeline
Sales Manager
Superior Nissan
01.2024 - Current
Area Sales Manager
Capital One
07.2023 - 12.2023
Sales Manager
Superior DCJR
02.2021 - 08.2023
Sales Manager
McLarty Nissan of Little Rock
09.2020 - 02.2021
General Sales Manager
Motorsports Authority of Hot Springs
03.2019 - 09.2020
General Manager
Riser DCJRF
08.2018 - 03.2019
Executive Manager
Superior Nissan
10.2017 - 07.2018
Executive Manager
McLarty Nissan
07.2016 - 10.2017
General Manager
Superior Nissan
05.2015 - 07.2016
Sales Manager
Superior Dodge Chrysler Jeep Ram
04.2014 - 05.2015