Jeffrey Johnson
Auburn
Summary
Dynamic Major Account Manager with a proven track record at W. W. Grainger, driving revenue growth to $60M annually. Expert in strategic planning and customer relationship management, consistently exceeding targets. Adept at project management and data analysis, fostering collaboration among teams to achieve exceptional results.
Overview
17
17
years of professional experience
Work History
Major Account Manager
W. W. Grainger, United States and Canada
01.2022 - Current
- Drove revenue growth from $160K to $60M annually over eight years through strategic consultation and management with Grainger.
- Oversaw 80 job sites across US and Canada, managing five operating companies efficiently.
- Directed 16 Account Managers, achieving results without direct authority through influence.
- Surpassed revenue targets by over 50% for three consecutive years.
- Managed comprehensive projects from initiation to completion while adhering to strict deadlines.
- Cultivated strong customer relationships through effective communication across all organizational levels.
Account Manager, Manufacturing
W. W. Grainger, Central and Northern Maine
03.2019 - 01.2022
- Drove profitable growth, achieving 112% of goal from 2019 to 2022 and 109% from 2022 to 2024.
- Prioritized tasks through logical analysis to enhance operational efficiency.
- Closed deals using structured approaches to maximize contract value.
- Owned execution processes, fostering accountability and teamwork within teams.
- Provided structured development frameworks to facilitate team growth and penetration strategies.
- Achieved OSHA-30 and HACCP/PCQI certifications to ensure compliance and safety standards.
- Managed national accounts, strengthening client relationships and driving revenue.
- Implemented strategic initiatives that led to consistent goal achievement.
Field Account Representative
W. W. Grainger, Central and Northern Maine
03.2017 - 03.2019
- Penetrated all assigned accounts to drive profitable revenue growth within designated geography.
- Achieved 114% of sales goal in 2018, earning recognition for exceeding expectations.
- Participated in Field Sales Advisory Council to contribute insights and strategies.
- Served as Safety Subject Matter Expert to enhance compliance and training initiatives.
Senior Sales Executive/Area Development
FedEx Services – Maine and New Hampshire
02.2008 - 10.2016
- Prospected new accounts within targeted revenue range to identify customer needs.
- Developed logistics solutions tailored to meet customer requirements and enhance proposals.
- Achieved average revenue attainment of 108% against annual goals from FY 2012 to FY 2017.
- Recognized as Ambassador’s Club Winner for exceptional quarterly revenue performance.
- Received FedEx Director’s Award twelve times for top revenue achievement in Northeast region.
- Led beta testing and training for regional team on internal and mobile device software.
- Maintained operational compliance while managing territory and account retention strategies.
Education
Communications, Political Science
Syracuse University
Syracuse, New YorkCommunications, Political Science
St. Joseph’s College
Standish, MaineStearns High School
Millinocket, Maine06-1986
Skills
- Strategic planning
- Account management
- Revenue growth
- Customer relationship management
- Project management
- Data analysis
Affiliations
- Father of 5
- Private pilot's license since 1992
- High School Lacrosse Coach 7 years
- Avid outdoorsman
Timeline
Major Account Manager
W. W. Grainger, United States and Canada
01.2022 - Current
Account Manager, Manufacturing
W. W. Grainger, Central and Northern Maine
03.2019 - 01.2022
Field Account Representative
W. W. Grainger, Central and Northern Maine
03.2017 - 03.2019
Senior Sales Executive/Area Development
FedEx Services – Maine and New Hampshire
02.2008 - 10.2016
Communications, Political Science
Syracuse University
Communications, Political Science
St. Joseph’s College
Stearns High School
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