Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Raley

North Richland Hills,TX

Summary

Experienced finance professional with a Bachelor of Business Administration (BBA) degree and a proven track record of over 25 years in operational finance. Possessing well-developed organizational, analytical, and problem-solving skills. Adept at effectively communicating and collaborating with others. Known for strategic focus and ability to maintain the highest levels of quality and productivity. Strong proficiency in Microsoft Office tools. Specific expertise in financial reporting, data analysis, bill reconciliation, telecom expense management, network optimization, vendor management, contract analysis, invoicing, budgeting, and process improvement.

Overview

33
33
years of professional experience

Work History

Senior Manager, Tangoe Advisory Services

Tangoe
08.2016 - 10.2024

Company Overview: IT Asset and Expense Management Solution company


Project Manager role supporting telecom auditing duties for strategic clients.


  • Realized savings of up to $1M annually for Fortune 500 clients.
  • Assisted various corporate clients in managing telecom inventory and expenses.
  • Optimized and Realized savings for network and IT asset spend.
  • Managed various offshore resources in performing analysis and savings optimizations.
  • Trained various offshore resources to perform telecom audit duties.
  • Performed savings optimizations, dispute management, inventory management duties.
  • Managed all aspects of telecom expense project management.
  • Assisted in preparing clients to migrate to TEM platform.
  • Monitored and analyzed telecom vendors for dispute resolutions.

Telecom Expense Management Consultant

Partner Consulting
11.2015 - 08.2016

Contract position providing extensive Telecommunications Expense Management (TEM) strategic consulting expertise to Tangoe


  • Helped to realize and optimize network and IT asset spend for key fortune 500 clients.
  • Performing multiple tasks including savings optimization, dispute management and inventory build.

Telecom Expense Consultant

Accenture
03.2010 - 09.2015

Company Overview: Global management consulting, technology services and outsourcing company


Project based role consisting of analyzing 'as-is' Telecom processes, recommendations for savings, and supporting data to move forward with a long-term Telecom Expense Management solution


• Collected and analyzed client telecommunications information including invoices, contracts, usage reports, inventory data and Customer Service Records to determine the client expenses and the savings that the client may achieve.
• Compiled project work into well-organized client presentations, at the executive and detailed level, outlining findings and recommendations resulting in meeting deadlines for contracted deliverables to the client team.
• Performed Project Management activities including work planning, status reporting, client relationship management and project financial management.
• Helped to build positive employee relations and engagement resulting in highly effective team dynamics.
• Provided supporting documentation for project results, including audit savings claims, contract requirement excerpts, invoice references, industry knowledge, etc.
• Analyzed corporate telecom spend and performed Inventory Optimizations which resulted in savings on average of $1M or 10% of total telecom spend.

Operational Finance Specialist

Accenture
04.2008 - 03.2010

Company Overview: Global management consulting, technology services and outsourcing company


Corporate Finance role supporting large U.S.

telecom client along with multiple associated vendors.


  • Created and analyzed complex financial models/reports used for preparation of accurate monthly billings, receivables and forecasts.
  • Gathered, analyzed and reported on client metrics used for upper-level management presentations.
  • Performed variance analysis of financial data used to define root causes.
  • Managed reconciliation and analysis of vendor invoices to ensure accurate accounting.
  • Contract analysis used to ensure proper billings.
  • Created Ad-Hoc reporting as required for upper-level management.
  • Developed methods and procedures for management of client financials.

Telecom Expense Manager

Accenture
05.2006 - 04.2008

Company Overview: Global management consulting, technology services and outsourcing company.


Project based roles consisting of analyzing "as-is" Telecom processes, recommendations for savings, and supporting data to move forward with a long-term Telecom Expense Management solution.


• Assisted various Fortune 500 clients in management of telecom inventory and expenses.
• Performed Contract Benchmarking, Service Optimizations and Telecom Bill Auditing for savings opportunities.
• Monitored and analyzed telecom vendors for dispute resolutions.
• Managed workflow for telecom project teams.
• Created business cases for telecom project work efforts.
• Managed implementation of long-term telecom solutions.
• Recommended telecom savings opportunities averaging 10% of total telecom spend.

Telecom Expense Manager

Telwares (formerly Vercuity)
07.2000 - 01.2006

Company Overview: Expense Management Company specializing in telecom


Managed all aspects of telecom expenses for up to 5 corporate clients including problem resolutions, audits, financial reporting, data analysis and accounts payable


  • Achieved telecom savings to customers- up to $1M annually.
  • Created and analyzed monthly telecom reports used to achieve savings.
  • Monitored adherence to vendor contracts to ensure proper telecom billings.
  • Performed monthly bill auditing to ensure proper rates and accounting.
  • Managed and trained team of up to 8 personnel.
  • Mediated disputes between customers and telecom vendors.

Store Manager

The Dunlap Company
05.1991 - 12.1999

Company Overview: Retail department store specializing in men's and women's clothing


Managed all aspects of store operations including finance, administration, purchasing, inventory control and staffing


  • Expanded sales volume by $100k plus.
  • Restructured policies and procedures resulting in increased yearly profits of 5% plus.
  • Implemented comprehensive plan which improved merchandise quality and customer service, increased mark-up, and decreased markdowns, shortage, and expenses in advertising, marketing and overhead.
  • Managed, trained, and developed personnel of up to 12 employees.

Education

Bachelor of Business Administration - Management, Marketing

University of Memphis
Memphis, Tennessee
05-1993

Skills

  • Auditing
  • Reports and Documentation
  • Microsoft Office
  • Project Management
  • Client Support
  • Consulting
  • Data Analysis
  • Problem Solving
  • Telecommunications Expense Management
  • Vendor Relations
  • Dispute Resolution

Timeline

Senior Manager, Tangoe Advisory Services

Tangoe
08.2016 - 10.2024

Telecom Expense Management Consultant

Partner Consulting
11.2015 - 08.2016

Telecom Expense Consultant

Accenture
03.2010 - 09.2015

Operational Finance Specialist

Accenture
04.2008 - 03.2010

Telecom Expense Manager

Accenture
05.2006 - 04.2008

Telecom Expense Manager

Telwares (formerly Vercuity)
07.2000 - 01.2006

Store Manager

The Dunlap Company
05.1991 - 12.1999

Bachelor of Business Administration - Management, Marketing

University of Memphis
Jeff Raley