Jeff Reynoso
The Bronx,NY
Summary
Service-driven professional with experience in NYC luxury residential properties. Skilled at managing front desk operations, coordinating resident services, and creating welcoming environments. Adept at resolving resident and guest concerns efficiently while maintaining organized records and fostering long-term satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
1st Year Apprentice Electrician
Deborah Bradley Construction
07.2024 - Current
- Assisted with electrical installations, wiring, and system maintenance on residential and commercial projects.
- Supported project teams with safety, organization, and precision in fast-paced work environments.
- Applied problem-solving skills to troubleshoot issues efficiently, transferable to resolving resident and guest concerns.
- Collaborated with contractors, property managers, and residents while maintaining professionalism and service orientation.
- Maintained organized workspaces and adhered to safety and compliance standards.
- Demonstrated adaptability by learning and applying new technical skills across diverse projects.
Groundskeeper
Central Park Conservancy
05.2024 - 07.2024
- Maintained pristine outdoor landscapes in high-traffic areas, reflecting luxury-quality standards of care.
- Responded to visitor inquiries, providing friendly and knowledgeable service in a fast-paced environment.
- Supported safety and cleanliness by addressing maintenance issues and reporting hazards.
- Collaborated with team members to meet deadlines while upholding aesthetic standards.
Landscaping Intern
Woodlawn Landscape Restoration Program
01.2024 - 05.2024
- Assisted with restoration and beautification projects, enhancing property appeal and guest experience.
- Collaborated with team members to ensure outdoor areas were safe, accessible, and inviting for community use.
- Maintained polished, welcoming environments that contributed to resident and visitor satisfaction.
Concierge
Guardian Security Services Inc.
11.2022 - 02.2024
- Delivered personalized service to residents and guests in luxury apartment settings, addressing requests and concerns promptly and professionally.
- Coordinated guest check-ins, verified visitor access, and ensured building security while maintaining a warm, welcoming environment.
- Assisted residents with recommendations for dining, transportation, and local services, tailoring experiences to individual preferences.
- Conducted package intake and audits, maintaining organized and accurate community logs.
- Stayed up to date on building amenities, policies, and updates to provide seamless support to residents.
Education
High School Diploma -
A. Philip Randolph Campus High School
New York, NY06.2019
Skills
- Customer Service
- Resident Relations
- Front Desk & Lobby Management
- Residential Customer Service
- Strong Communication & Interpersonal Skills
- Telephone Etiquette
- Time Management
- Multitasking
- Organizational Expertise
- Effective Problem-Solving
- Adaptability
Accomplishments
- - Delivered exceptional concierge service to over 150 residents and guests weekly in luxury apartment settings.
- - Managed front desk operations, security, and visitor access, ensuring seamless daily building function.
- - Streamlined package management and record-keeping, improving operational efficiency and resident satisfaction.
Certification
- OSHA 30-Hour Construction Safety Certification - Occupational Safety and Health Administration
- Certified Flagger (CF) - National Safety Council
- OSHA 10-Hour Construction Safety Certification - Occupational Safety and Health Administration
- CPR/First Aid
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
1st Year Apprentice Electrician
Deborah Bradley Construction
07.2024 - Current
Groundskeeper
Central Park Conservancy
05.2024 - 07.2024
Landscaping Intern
Woodlawn Landscape Restoration Program
01.2024 - 05.2024
Concierge
Guardian Security Services Inc.
11.2022 - 02.2024
High School Diploma -
A. Philip Randolph Campus High School
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