Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Jeff Schoenhofer

Wichita

Summary

Dynamic leader with a proven track record, adept in operations management and risk management. Excelled in enhancing team performance and customer satisfaction through innovative strategies and efficient problem resolution. Skilled in mentoring and building high-performing teams, achieving significant improvements in process efficiencies and operational flow.

Overview

24
24
years of professional experience

Work History

General Manager

Copper Oven Cafe
05.2012 - 10.2024
  • Managed budget implementations, employee reviews, training, schedules, and purchasing negotiations.
  • Formulated policies and procedures to streamline operations.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction and retention.
  • Developed and implemented strategies to increase sales and profitability.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Personal Trainer

Greater Wichita YMCA NW Branch
09.2010 - 05.2012
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
  • Collaborated with other fitness professionals to design effective cross-training programs.
  • Utilized social media platforms to promote personal training services, expanding client base.
  • Maintained high standards of safety and cleanliness in training areas, minimizing risk of injury and promoting healthy workout environment.
  • Organized outdoor fitness boot camps to provide clients with diverse and challenging workout environments.
  • Developed and implemented innovative workout routines for youth sports to keep children engaged and prevent plateauing.

Project Manager

EnviroLighting
09.2008 - 08.2010
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Managed projects from procurement to commission.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

Aircraft Crew Chief

Textron Aviation
04.2005 - 07.2008
  • Enhanced crew performance by conducting comprehensive training sessions on aircraft systems, safety procedures, and troubleshooting techniques.
  • Established a strong track record of meeting or exceeding established performance metrics related to aircraft availability, mission readiness, and safety standards.
  • Mentored junior technicians in proper maintenance techniques, fostering a culture of continuous improvement within the team.
  • Maintained professional growth and technical expertise through ongoing participation in industry conferences, workshops, and training programs.
  • Managed inventory control processes to maintain adequate stock levels of critical spare parts and consumables needed for ongoing repair projects.
  • Trained all team members on key roles to maintain flexibility.
  • Coordinated aircraft inspections and repairs to maintain applicable standards.
  • Served as mediator between management teams and employees during disputes to reach mutually beneficial resolutions while preserving positive working relationships.
  • Enhanced union members'' satisfaction by addressing their concerns and resolving grievances in a timely manner.

Project Manager

Pinnacle Lighting
08.2002 - 04.2005
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.

Logistics Manager

TheraSpa
01.2001 - 08.2002
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
  • Coordinated dispatching of six drivers in three metro areas to accomplish daily delivery requirements.
  • Streamlined logistics processes by implementing efficient inventory management systems.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
  • Enhanced team collaboration and communication, leading to more efficient problem-solving during peak operational periods.
  • Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Education

Associate of Arts - Business Administration

Wichita State University, Wichita, KS
05-2020
  • Dean's List Spring 2011
  • Dean's List Fall 2011
  • Dean's List Spring 2012

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Customer relations
  • Inventory control
  • Staff supervision
  • Employee scheduling
  • Process improvements
  • Troubleshooting expertise
  • Risk management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

General Manager - Copper Oven Cafe
05.2012 - 10.2024
Personal Trainer - Greater Wichita YMCA NW Branch
09.2010 - 05.2012
Project Manager - EnviroLighting
09.2008 - 08.2010
Aircraft Crew Chief - Textron Aviation
04.2005 - 07.2008
Project Manager - Pinnacle Lighting
08.2002 - 04.2005
Logistics Manager - TheraSpa
01.2001 - 08.2002
Wichita State University - Associate of Arts, Business Administration
Jeff Schoenhofer