Dynamic System Analyst with a proven track record at Perrigo, adept at driving transformational change and enhancing system efficiencies. Skilled in technical proficiency and analytical problem solving, I successfully led Computer System Validation efforts and streamlined application portfolios, ensuring data integrity and operational excellence across diverse teams.
Overview
14
14
years of professional experience
Work History
System Analyst
Perrigo
10.2018 - Current
Operate within a cGMP environment overseeing, certifying, and validating different systems
Design and architect systems based on user requirements ensuring implementation for future scalability
Lead Computer System Validation (CSV) efforts, including risk assessments, URS, IQ and change controls, ensuring data integrity and system reliability
Deploy and sustain 50+ distinct applications, including but not limited to: Schneider Electric EcoStruxure, Genetec Security Desk, Dassault Systems SolidWorks – including PDM, UKG and SoftwareHouse CCure
Collaborate with diverse teams, encompassing internal IT departments, external vendors and internal business units worldwide
Streamline supported application portfolio by consolidating and migrating applications to the global standard, enhancing efficiency and reducing redundancy
Facilitate system integration during company acquisitions, ensuring seamless transition and alignment with enterprise standards
Oversee and sustain application licensing for various applications
Update and maintain documentation within the Application Portfolio Management (APM) system and curate Knowledge Base (KB) articles to ensure accuracy and accessibility
Solutions Development Analyst
Ascension Information Systems
10.2015 - 10.2018
Partnered with vendors and internal departments to upgrade existing systems
Drove transformational change to existing homegrown software to help stabilize systems
Regularly worked across multiple servers to troubleshoot issues that arose withing applications
Identified opportunities to develop homegrown software to help make job functions more efficient
Maintained security logs and user information to keep systems safe
Deciphered HL78 messages between Cerner, the interface, and the end application to make sure systems communicated properly
Reworked, organized and maintained knowledge base articles on 80+ applications
Engaged with different areas of the hospital including Pulmonary, Labor and Delivery, ER, Neurophysiology, Cardiac Rehab, ER Path, and Cardiology to implement, upgrade and manage various systems
System Analyst
Streamline Healthcare Solutions
08.2011 - 10.2015
Worked within relational databases consisting over 1,400 tables and 5,000 stored procedures
Created new or modified existing stored procedures
Analyzed issues that are reported to either resolve or engage with development to find a resolution
Scrutinized over existing code or issues to identify and execute better efficiencies
Created RDL reports for users with Visual Studio Business Intelligence Studio
Worked on-site directly with customers in different capacities: Billing, Clinical, Administration and Physicians to troubleshoot issues or proactively identify ways to modify or enhance the overall user experience
Gathered information from customers to forecast times of future functionality
Regularly utilized IIS Manager to maintain current applications and create new applications
Collaborated with an offshore team to correct outstanding issues
Managed compatibility between operating systems and internet browsers to work effectively with the EMR software
Designed information system solutions to help the organization operate more effectively and efficiently
Education
Bachelor of Business Administration - Computer Information Systems
Western Michigan University
Skills
Technical proficiency
Effective time management
Strong communication skills
Analytical problem solving
Flexible adaptability
Ongoing learning
References
References available upon request.
Timeline
System Analyst
Perrigo
10.2018 - Current
Solutions Development Analyst
Ascension Information Systems
10.2015 - 10.2018
System Analyst
Streamline Healthcare Solutions
08.2011 - 10.2015
Bachelor of Business Administration - Computer Information Systems