Jeffrey Seitz
Colorado Springs
Summary
Dynamic professional with a proven track record at Amazon in process optimization and training development. Successfully enhanced operational efficiency by standardizing procedures and coaching teams, resulting in improved accuracy. Skilled in workflow analysis and performance coaching, fostering a culture of continuous improvement while mentoring over 100 associates on best practices.
Overview
14
14
years of professional experience
Work History
Process Guide
Amazon
07.2025 - Current
- Streamlined process workflows to enhance operational efficiency and reduce bottlenecks.
- Developed training materials to support onboarding of new team members in process compliance.
- Analyzed workflow performance data to identify areas for improvement and implement corrective actions.
- Led initiatives to standardize procedures, resulting in improved accuracy and consistency in operations.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
Learning Ambassador (Den4)
Amazon
01.2025 - Current
- Facilitated onboarding sessions for new team members, enhancing understanding of operational procedures.
- Collaborated with cross-functional teams to streamline communication and workflow processes.
- Mentored junior staff on best practices, fostering a culture of continuous improvement.
- Trained 100+ Amazon associates on safety guidelines for indirect roles and Proteus units.
FC Associate
Amazon
11.2024 - Current
- Maintained accurate inventory records using Amazon's inventory management systems.
- Collaborated with team members to optimize workflow and reduce processing time.
- Identified process inefficiencies, recommending improvements to enhance productivity.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
Learning Ambassador
Amazon
03.2023 - 11.2024
- Developed and facilitated engaging learning sessions for diverse employee groups.
- Mentored new Learning Ambassadors, fostering a culture of continuous improvement and collaboration.
- Trained over 100 Amazon Associates, new hires, and indirect roles.
- Boosted employee performance and confidence by providing regular constructive feedback and coaching.
Customer Returns Processor
Amazon
11.2022 - 11.2024
- Processed customer returns efficiently, ensuring accurate documentation and compliance with company policies.
- Resolved customer inquiries related to returns, enhancing overall customer satisfaction through effective communication.
- Coordinated return shipments, utilizing Amazon's logistics system to optimize inventory management.
- Operated electric pallet jack, forklift and manlift.
Foreman
Landemic Landscaping
02.2021 - 11.2022
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Coordinated workflow between teams, optimizing efficiency and minimizing delays in project timelines.
- Trained and mentored junior staff on equipment handling and best practices for operational tasks.
- Managed scheduling of resources, aligning manpower with project demands to enhance productivity.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Landscaper
Blade to Blade Lawn and Landscaping
03.2012 - 11.2020
- Operated lawn care equipment, ensuring optimal performance and safety standards.
- Designed and implemented landscape layouts to enhance aesthetic appeal of residential properties.
- Trained junior staff on proper landscaping techniques and equipment usage to improve team efficiency.
- Collaborated with clients to customize landscaping solutions that met their specific needs and preferences.
Education
Associate of Applied Science - Automotive Technology
IntelliTec College
COSkills
- Process optimization
- Workflow analysis
- Training development
- Operational efficiency
- Performance coaching
- Workflow optimization
Timeline
Process Guide
Amazon
07.2025 - Current
Learning Ambassador (Den4)
Amazon
01.2025 - Current
FC Associate
Amazon
11.2024 - Current
Learning Ambassador
Amazon
03.2023 - 11.2024
Customer Returns Processor
Amazon
11.2022 - 11.2024
Foreman
Landemic Landscaping
02.2021 - 11.2022
Landscaper
Blade to Blade Lawn and Landscaping
03.2012 - 11.2020
Associate of Applied Science - Automotive Technology
IntelliTec College