Jeff Shaw
Oklahoma City,OK
Summary
Dynamic Store Manager with a proven track record, excelling in customer relations and inventory management. Known for enhancing store performance through strategic merchandising and fostering a positive team environment. Adept at resolving customer issues swiftly, ensuring satisfaction while optimizing operations for maximum efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Store Manager
US Foods CHEF’STORE
03.2019 - 03.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Interacted well with customers to build connections and nurture relationships.
Assistant Store Manager
WinCo Foods
11.2017 - 03.2019
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Store Manager
Homeland Stores
11.2007 - 11.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
High School Diploma -
Moore High School
Moore, OkSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
Accomplishments
- Increased annual sales by coaching department managers on new merchandising standards.
- Managed a store team through a successful major remodel.
- Supervised team of 22 staff members.
Certification
- OSHA Certified
- ServSafe Food Handler's Certification
- First Aid Certification
- CPR/AED Certification
- HAACP Certification
Timeline
Store Manager
US Foods CHEF’STORE
03.2019 - 03.2025
Assistant Store Manager
WinCo Foods
11.2017 - 03.2019
Store Manager
Homeland Stores
11.2007 - 11.2017
High School Diploma -
Moore High School
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