Summary
Overview
Work History
Education
Skills
Timeline
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Jeff Sidenbender

LAKE PANASOFFKEE,FL

Summary

Dynamic Warehouse Manager with a proven track record at DP & Company, enhancing efficiency through innovative inventory management and optimized layouts. Skilled in shipping and receiving, I fostered a motivated team culture, improving employee morale and achieving operational goals. Adept at problem resolution, I consistently exceeded performance targets while ensuring customer satisfaction.

Overview

13
13
years of professional experience

Work History

Warehouse Manager

DP & Company
06.2022 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.

Shipping Department Supervisor

DP & Company
08.2020 - 06.2022
  • Optimized warehouse layout for more efficient picking and packing processes, increasing throughput rates.
  • Improved employee morale and retention by fostering a positive work environment and providing opportunities for professional development.
  • Enhanced customer satisfaction levels with prompt and accurate order fulfillment, reducing delivery times.
  • Implemented quality control measures for packaging, resulting in fewer damaged goods upon arrival at the destination.

Inside Sales Representative

MLM Home Improvements
09.2019 - 08.2020
  • Answered customers' questions regarding products, prices, and availability.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Inside Sales Representative

DP & Company
08.2018 - 09.2019
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.

Shipping Supervisor

DP & Company
08.2012 - 08.2018
  • Optimized warehouse layout for more efficient picking and packing processes, increasing throughput rates.
  • Improved employee morale and retention by fostering a positive work environment and providing opportunities for professional development.
  • Enhanced customer satisfaction levels with prompt and accurate order fulfillment, reducing delivery times.
  • Implemented quality control measures for packaging, resulting in fewer damaged goods upon arrival at the destination.

Education

GED -

South Lake High School
Groveland, FL

Skills

  • Shipping and receiving
  • Warehouse operations
  • Inventory and stocking
  • Inventory management
  • Delegating work
  • Customer service
  • Active listening
  • Critical thinking
  • Customer relations
  • Problem resolution

Timeline

Warehouse Manager

DP & Company
06.2022 - Current

Shipping Department Supervisor

DP & Company
08.2020 - 06.2022

Inside Sales Representative

MLM Home Improvements
09.2019 - 08.2020

Inside Sales Representative

DP & Company
08.2018 - 09.2019

Shipping Supervisor

DP & Company
08.2012 - 08.2018

GED -

South Lake High School