Conducted employee evaluations, interviewed candidates, performed environmental checklists, established and executed team goals for Vice President of Retail Operations.
Customer Service Representative
First Security Bank
01.2015 - 01.2016
Responsible for opening, closing, and managing both personal and business accounts in compliance with FDIC
Trained commercial tellers on bank policies and procedures
Handled and balanced daily cash and dual control safe audit procedures.
Fiscal Support Supervisor
University of Arkansas Treasurer’s Office
01.2013 - 01.2014
Collected and documented sensitive student information regarding tuition and fees; presented documentation to appeals committee
Supervised fiscal support-side employees and interviewed job candidates
Designed, piloted, and launched the UA Treasurer’s Office website.
Administrative Analyst
University of Arkansas Treasurer’s Office
01.2012 - 01.2013
Executed daily, monthly, and end-of-year accounting entries.
Education
Bachelor of Science - Business Administration Accounting
University of Arkansas
Fayetteville, AR
American College of Financial Services
Skills
Financial planning
Investment planning
Asset management
Operations management
Accounting
Financial reporting
Fiduciary
Coaching
Team development
Relationship building
Leadership Qualities
Conflict resolution techniques
Certification
Candidate for CFP certification
Additional Information
Arkansas Insurance License #21017727
Dynamic, results-driven financial professional with over 10 years of experience in accounting, wealth management, customer service, analysis, and reporting. Self-starter with proven track record in investment advising, long-term asset growth and team development.
Community
President Fayetteville Northside Rotary
Notary Public
Licensed & certified soccer coach, FC Arkansas
Keynote speaker - UA Center for Multicultural & Diversity Education
Keynote speaker - Walton College of Business
Timeline
Assistant Trust Officer
First Security Bank
01.2019 - 12.2023
Banking Center Manager
First Security Bank
01.2016 - 01.2019
Customer Service Representative
First Security Bank
01.2015 - 01.2016
Fiscal Support Supervisor
University of Arkansas Treasurer’s Office
01.2013 - 01.2014
Administrative Analyst
University of Arkansas Treasurer’s Office
01.2012 - 01.2013
Bachelor of Science - Business Administration Accounting