Jeff Sperry

• Provided exceptional customer service, addressing concerns promptly and professionally.
• Consulted with clients throughout the installation process, ensuring their needs were met at every stage of the project.
• Completed installations in a timely manner, resulting in increased productivity and positive feedback from clients.
• Contributed to a positive work environment by maintaining a professional attitude and collaborating well with team members.

• Managed commercial projects and worked with super intendants to ensure deadlines and smooth work flow were met.

• Customer satisfaction with product and end results.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

• Worked with service writers to ensure the correct parts are ordered.

• Communicated with service writer to further help the customer know what’s wrong with the vehicle.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.