Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jeff Truitt

Bentonville,AR

Summary

Dynamic operations leader with a proven track record at American Pub LLC, excelling in strategic planning and process improvement. Spearheaded initiatives that enhanced productivity and reduced turnover, while fostering cross-functional teamwork. Adept at negotiating contracts and implementing innovative solutions to drive revenue growth and operational efficiency.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Chief Operating Officer

American Pub LLC. Dba TGI Fridays
09.2005 - Current
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
  • Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
  • Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
  • Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
  • Implemented rigorous risk management protocols, minimizing exposure to financial and operational risks through proactive measures.
  • Managed financial, operational and human resources to optimize business performance.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Oversaw divisional marketing, advertising and new product development.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Founded performance- and merit-based evaluation system to assess staff performance.

Vice President of Operations

Martin & Bayley
01.1999 - 09.2005
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.

Area Director

Applebee's
06.1995 - 01.1999

Owner

AJ's Restaurant & Bar
11.1992 - 05.1995
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Area Director

Wen-Pat Inc. Dba Wendy's
08.1987 - 11.1992
  • Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
  • Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
  • Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
  • Performed audits to reduce and control loss and meet internal audit and compliance objectives.

Education

Bachelor of Science - Business Administration And Management

Fontbonne
St Louis, MO

Skills

  • Operations management
  • Cross-functional teamwork
  • Strategic planning
  • Process improvement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Southern Illinois University Business Works Program

Timeline

Chief Operating Officer

American Pub LLC. Dba TGI Fridays
09.2005 - Current

Vice President of Operations

Martin & Bayley
01.1999 - 09.2005

Area Director

Applebee's
06.1995 - 01.1999

Owner

AJ's Restaurant & Bar
11.1992 - 05.1995

Area Director

Wen-Pat Inc. Dba Wendy's
08.1987 - 11.1992

Bachelor of Science - Business Administration And Management

Fontbonne
Jeff Truitt