Jeff Tucker
Paris,TN
Summary
Experienced team player dedicated to overseeing operations of individual and multi-unit facilities. Proven track record in developing successful programs to improve profitability. Seeking a new position that values great skills and presents exciting challenges.
Overview
30
30
years of professional experience
1
1
Certification
Work History
DME Manager
Henry County Medical Center
Paris, TN
08.2015 - Current
- Organized training sessions for staff members on the safe handling and operation of various types of DME devices .
- Ensured accurate documentation was maintained for all transactions involving DME equipment.
- Implemented quality assurance measures to verify accuracy of orders placed for DME products or services.
- Collaborated with department heads throughout the organization to coordinate efficient delivery schedules for customers requiring durable medical equipment .
- Participated in industry events such as tradeshows or conferences related to Durable Medical Equipment management .
- Resolved customer complaints regarding DME products or services in a professional manner.
- Collaborated with healthcare professionals to determine appropriate DME solutions for patients' needs.
- Established relationships with vendors to ensure quality products at competitive prices.
- Trained new staff members on the proper use and maintenance of DME equipment.
- Supervised staff of DME technicians, ensuring that all orders were filled accurately and in a timely manner.
- Developed policies and procedures related to the delivery and installation of durable medical equipment.
- Reviewed claims for accuracy prior to submission for payment processing.
- Assisted with troubleshooting technical issues related to the use of DME equipment.
- Facilitated communications between physicians' offices and other healthcare providers regarding patient care plans involving durable medical equipment.
- Monitored inventory levels of durable medical equipment; ordered new items as needed.
- Coordinated logistics for ordering, shipping, receiving, stocking, and delivering DME supplies.
- Investigated discrepancies in invoices received from suppliers relating to purchases of durable medical equipment.
- Oversaw billing processes associated with claims submission for payment from Medicare and Medicaid or private insurance companies .
- Developed and implemented a comprehensive DME program to ensure compliance with state and federal regulations.
- Maintained records of patient information, including insurance coverage, billing information, and delivery details.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
DME Manager
MCP Home Medical Equipment
Paris, TN
02.2005 - 05.2015
- Organized training sessions for staff members on the safe handling and operation of various types of DME devices .
- Ensured accurate documentation was maintained for all transactions involving DME equipment.
- Implemented quality assurance measures to verify accuracy of orders placed for DME products or services.
- Participated in industry events such as tradeshows or conferences related to Durable Medical Equipment management .
- Resolved customer complaints regarding DME products or services in a professional manner.
- Collaborated with healthcare professionals to determine appropriate DME solutions for patients' needs.
- Trained new staff members on the proper use and maintenance of DME equipment.
- Evaluated the effectiveness of existing DME programs and made recommendations for improvement.
- Supervised staff of DME technicians, ensuring that all orders were filled accurately and in a timely manner.
- Developed policies and procedures related to the delivery and installation of durable medical equipment.
- Assisted with troubleshooting technical issues related to the use of DME equipment.
- Facilitated communications between physicians' offices and other healthcare providers regarding patient care plans involving durable medical equipment.
- Monitored inventory levels of durable medical equipment; ordered new items as needed.
- Coordinated logistics for ordering, shipping, receiving, stocking, and delivering DME supplies.
- Developed and implemented a comprehensive DME program to ensure compliance with state and federal regulations.
- Maintained records of patient information, including insurance coverage, billing information, and delivery details.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Assistant Manager
Mcevoy Funeral Home Funeral Home
Paris, TN
02.1995 - 01.2005
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Developed a system for tracking inventory and ordering supplies as needed.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Licensed Funeral Director (Tennessee)
- Licensed Embalmer (Tennessee)
Education
Diploma - Funeral Services And Mortuary Science
Mid America College of Funeral Service
Jeffersonville, IN07-1988
Skills
- Logistics Management
- Warehouse Management
- Capacity Planning
- Risk Assessment
- Customer Service
- Work Planning
- Compliance Assessment
- Decision-Making
- Team Building Leadership
- Business Relationship Management
- Quality Assurance
- Organizational Skills
- Client Relationship Management
- Written Communication
- Customer relationship development
- QuickBooks experience
- Professional Demeanor
- Excellent Communication
Certification
- Certified Fitter in Orthotics (BOC)
- Certified DME Specialist (BOC)
Timeline
DME Manager
Henry County Medical Center
08.2015 - Current
DME Manager
MCP Home Medical Equipment
02.2005 - 05.2015
Assistant Manager
Mcevoy Funeral Home Funeral Home
02.1995 - 01.2005
Diploma - Funeral Services And Mortuary Science
Mid America College of Funeral Service
- Certified Fitter in Orthotics (BOC)
- Certified DME Specialist (BOC)
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