Jeff Wagoner
Georgetown,KY
Summary
Journalism Graduate | Customer Service Professional
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Digital Printer
The Ky Shop
09.2024 - Current
- Operated digital printing machinery, ensuring high-quality output completing up to 100 orders per day
- Conducted thorough quality checks to maintain print accuracy and reliability
- Handled materials efficiently and fabricated products to meet production needs
Membership Customer Service Representative
Costco
09.2023 - 09.2024
- Provided support by assisting members with memberships and credit applications to enhance satisfaction
- Worked in tantum and collaborative with 5-10 peers daily
- Communicated effectively with customers to resolve inquiries promptly and improve overall experience
- Utilized available resources for efficient membership processing while maintaining attention to detail
Guest Services and Custodial
Disney Corporation
01.2023 - 08.2023
- Assisted guests in high-paced environments like Disney Springs using excellent verbal communication skills
- Maintained cleanliness standards while multitasking across various duties, enhancing guest experiences
- Collaborated with team members to ensure seamless operations in a fast-paced setting
Internship – Blog Writer
KY TasteBuds
08.2022 - 12.2022
- Authored engaging content that aligned with brand values, improving readership engagement
- Worked independently on projects requiring organization and multitasking abilities
Customer Service
Florence Y'alls
05.2021 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with team members to provide seamless service during busy periods and events.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
BA - Journalism
University of Kentucky
Skills
- Customer Service
- Attention to Detail
- Strong troubleshooting skills
- Microsoft Software
- Data entry
- Editing and proofreading
Timeline
Digital Printer
The Ky Shop
09.2024 - Current
Membership Customer Service Representative
Costco
09.2023 - 09.2024
Guest Services and Custodial
Disney Corporation
01.2023 - 08.2023
Internship – Blog Writer
KY TasteBuds
08.2022 - 12.2022
Customer Service
Florence Y'alls
05.2021 - 12.2022
BA - Journalism
University of Kentucky
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