Jeff West
Operations Coordinator
Seattle,WA
Summary
Forward-thinking and highly experienced culinary professional with a demonstrated history of unsurpassed commitment and integrity within the restaurant industry. Expert in management, effective communication, operational planning, warehouse operations, and Inventory Control with experience as a head chef and caterer. A well-educated and resilient business leader with a Masters in Hospitality and Tourism from the University of Southern California and a Bachelor of Applied Science in Hospitality Administration/Management from South Seattle College.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Culinary Operations Coordinator West Region
Russel Tobin At Meta
Seattle, United States
01.2022 - Current
- Expertly manages the Corrective maintenance and preventative maintenance of 40 Meta Cafes and 6 Data Centers.
- As the primary contact & liaison, collaborated with partners to develop timelines for Projects, General Contractor, Facility Operations & Labor Vendors to ensure alignment, clarity of deliverables, and a successful First Day of Business for 3 Data Centers and Cafes.
- Worked in partnership to identify gaps in operation, prioritize needs, and find solutions.
- Collaborated during weekly 1:1’s to exchange information, updates, and identify pain points while providing extensive follow up and action to ensure projects remained on time.
- Strengthened the overall performance of kitchen spaces including kitchen equipment maintenance through managed and tracked preventative maintenance, task monitoring, janitorial, and building enhancements, while uplifting best practices for cleanliness & training.
- Led the prioritization of all task scheduling through detailed monitoring & analysis during weekly facility synch meetings.
- Identified future renovations & retrofits for input into the Life Cycles ‘23 Assist Budget Strategy
- Works with Data Centers to implement and standardize preventative maintenance and corrective maintenance
Caterer
Bon Appétit Management Company
Seattle, WA
11.2019 - 11.2021
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Cleared dishes and glassware quickly following each course.
- Helped chefs present food to event guests with strong attention to detail and presentation expertise.
Kitchen Manager
Everett Recovery Cafe
Everett, WA
10.2019 - 01.2021
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Identified team weak points and implemented corrective actions to resolve concerns.
Operations Manager
Hayden Beverage
Hailey, ID
10.2016 - 12.2017
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices and systems to reduce turnaround time.
Warehouse Manager
Hayden Beverage
Hailey, ID
10.2015 - 07.2017
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Division Leading Petty Officer
United Staes Navy
Everett, WA
04.2003 - 07.2015
- Handled administrative requirements, maintained records and submitted operational reports.
- Directed collection, organization and application of field intelligence and combat data to enhance Sailor safety and operational success.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
Education
Master of Science - Hospitality Management
University of Southern California Bovard College
Los Angeles, CA 06.2020 - Current
Bachelor of Science - Hospitality Administration/Management
South Seattle College
Seattle, WA 03.2017 - 05.2020
Skills
Effective leader
Inventory management
Staff training/development
Project lifecycles
Logistics expertise
Certification
WA State Food Handlers Certification
WA State food Handlers Certification
Washington State requires that all food workers to have food safety training before handling food served to the public.
Timeline
Culinary Operations Coordinator West Region
Russel Tobin At Meta
01.2022 - Current
Master of Science - Hospitality Management
University of Southern California Bovard College
06.2020 - Current
Caterer
Bon Appétit Management Company
11.2019 - 11.2021
Kitchen Manager
Everett Recovery Cafe
10.2019 - 01.2021
Bachelor of Science - Hospitality Administration/Management
South Seattle College
03.2017 - 05.2020
Operations Manager
Hayden Beverage
10.2016 - 12.2017
Warehouse Manager
Hayden Beverage
10.2015 - 07.2017
Division Leading Petty Officer
United Staes Navy
04.2003 - 07.2015