Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jeff West

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Culinary Operations Coordinator West Region

Russel Tobin At Meta
01.2022 - 01.2024
  • Expertly manages the Corrective maintenance and preventative maintenance of 40 Meta Cafes and 20 Data Centers
  • As the primary contact & liaison, collaborated with partners to develop timelines for Projects, General Contractor, Facility Operations & Labor Vendors to ensure alignment, clarity of deliverables, and a successful First Day of Business for 3 Data Centers and Cafes
  • Worked in partnership to identify gaps in operation, prioritize needs, and find solutions
  • Collaborated during weekly 1:1's to exchange information, updates, and identify pain points while providing extensive follow up and action to ensure projects remained on time
  • Strengthened the overall performance of kitchen spaces including kitchen equipment maintenance through managed and tracked preventative maintenance, task monitoring, janitorial, and building enhancements, while uplifting best practices for cleanliness & training
  • Led the prioritization of all task scheduling through detailed monitoring & analysis during weekly facility synch meetings
  • Identified future renovations & retrofits for input into the Life Cycles '23 Assist Budget Strategy
  • Works with Data Centers to implement and standardize preventative maintenance and corrective maintenance.
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

Caterer

Bon Appétit Management Company
11.2019 - 11.2021
  • Set up and disassembled food service stations, equipment and furniture per contract specifications
  • Helped chefs present food to event guests with strong attention to detail and presentation expertise.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
  • Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
  • Increased event efficiency by coordinating with vendors and suppliers.

Kitchen Manager

Everett Recovery Cafe
10.2019 - 01.2021
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Enhanced overall customer satisfaction by maintaining high-quality food and presentation standards.
  • Managed inventory effectively, reducing waste and optimizing budget allocation for food supplies.
  • Developed strong team cohesion by fostering open communication and providing constructive feedback to staff members.

Operations Manager

Hayden Beverage
10.2016 - 12.2017
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
  • Prepared annual budgets with controls to prevent overages
  • Introduced new methods, practices and systems to reduce turnaround time.

Warehouse Manager

Hayden Beverage
10.2015 - 07.2017
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

Division Leading Petty Officer

United Sates Navy
04.2003 - 07.2015
  • Handled administrative requirements, maintained records and submitted operational reports
  • Directed collection, organization and application of field intelligence and combat data to enhance Sailor safety and operational success
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Oversaw teams planning, implementing and realigning field and base operational strategies.

Education

Master of Science in Hospitality Management -

University of Southern California
Los Angeles, CA
01.2022

Bachelor of Science in Hospitality Administration/Management -

University of Southern California Bovard College South Seattle College
Seattle, WA
05.2020

Skills

  • Staff training/development
  • Inventory management
  • Project lifecycles
  • Effective leader
  • Logistics expertise
  • Hospitality management
  • Supervising experience
  • Team management
  • Leadership
  • Inventory control
  • Restaurant experience
  • Management
  • Kitchen Management Experience
  • Pricing
  • Financial Management
  • Project Management
  • Operations Management
  • Workforce Management

Certification

  • MAST Permit
  • Food Handler Certification
  • Bartender License

Timeline

Culinary Operations Coordinator West Region

Russel Tobin At Meta
01.2022 - 01.2024

Caterer

Bon Appétit Management Company
11.2019 - 11.2021

Kitchen Manager

Everett Recovery Cafe
10.2019 - 01.2021

Operations Manager

Hayden Beverage
10.2016 - 12.2017

Warehouse Manager

Hayden Beverage
10.2015 - 07.2017

Division Leading Petty Officer

United Sates Navy
04.2003 - 07.2015

Master of Science in Hospitality Management -

University of Southern California

Bachelor of Science in Hospitality Administration/Management -

University of Southern California Bovard College South Seattle College
Jeff West