Jeff Wilson
Atlanta
Summary
Accomplished and experienced management professional with more than 12 years expertise in information
technology operations. Highly skilled in project management, able to drive tasks from concept through to
completion. Talented team leader who is capable of delivering successful implementation of key applications.
Certified in the use of a wealth of cutting-edge software and programming, leveraging knowledge to impact
operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
consultant
02.2022 - Current
- I provide advice and support to businesses regarding technology that can perform critical tasks and processes
- My role involves recommending and configuring technology-based solutions that can address a client or organization's business needs
- I usually represent a specific brand or product line or specialize in a particular type of technology
- To understand a client's requirements, I gather information from them to determine their challenges and priorities
- Based on this information, I recommend suitable programs or systems that would be beneficial to their business.
Functional Consultant
Itineris
08.2021 - 03.2022
Implementation Billing Specialist III
Meridian Cooperative
09.2018 - 08.2021
- Perform assessments of client operations and determine organizational needs, comparing data to resources to make informed recommendations on software applications and technical solutions
- Develop framework for software configurations, testing, and debugging operations, helping to structure operations and future conversions between applications
- Gather customer requirements and utilize data to inform the creation of custom processing environments
- Partner with programming staff and analysts to design dashboards and calculate rates based on utility and client business rules
- Led a migration of critical financial records and other valuable corporate data from a legacy system to a new software platform
Integration Analyst
Jeff Wilson - page 1, Ingenious Med
09.2016 - 09.2018
- Oversaw inbound and outbound data integration projects, ensuring that they met corporate standards and expectations
- Coordinate the completion of technical issues requests and hospital projects, delivering insightful and expert-level integration support for clients using proprietary software, ordering, and billing interfaces
- Developed and maintained powerful relationships that benefitted ongoing operations, creating loyalty and delivering repeat business
- Utilized MS SQL Server Management Studio, JavaScript, and C# to continually improve procedures and functions.
Product Support Analyst Team Lead
Meridian Cooperative
09.2012 - 09.2016
- Delivered industry leading customer service, logging details and resolving complex issues in SEDC
- UPN
- Served as the organizational approver for more than 80% of troubleshooting projects reported by the product support team
- Developed training resources for software and organizational procedures intended for a corporate and executive level audience
- Orchestrated the activities of the Product Support team, handling scheduling and reporting for the group.
Sound and Media Director
Roswell Assembly of God
08.2012 - 10.2013
- Supervised the sound and media staff and coordinated the inventory of equipment needed to support the presentation and event needs of the organization
- Performed troubleshooting on all media equipment, ensuring 100% operational effectiveness as needed
- Aligned equipment inventories with organizational needs, collaborating with key leadership to gather information related to current and future events.
Strategic Team Associate
Logical Choice Technologies
05.2010 - 08.2012
- Planned and prepared responses to bid proposals across the country
- Determined whether company could respond to the bid, and noted what should be included in response
Installer
Logical Technologies, Inc
05.2010 - 08.2012
- Installed and configured classroom technologies in schools, including Promethean Interactive
- Whiteboards, projectors, and classroom audio systems
- Wrote technical manuals for company products to assist customers in self-installation
- Jeff Wilson - page 2
- Performed annual audits of installation documentation and aided in corporate event preparation
- Served as consultant in design and construction of company’s corporate TV studio
News Producer
Raycom Media
08.2008 - 05.2010
- Produce Newscast for WTVM and WXTX in Columbus, Georgia
- Wrote scripts
- Updated online news stories
- Oversaw live broadcast of TV new shows
- Supervised reporters and on-air talent
News Producer
WTVM/ WXTX
07.2008 - 05.2010
- I produced daily newscasts by selecting stories, arranging rundowns, selecting graphics and video elements, writing and approving scripts
- I was also placed in charge of preparing google maps for the on air product.
Show Producer
Berry College
08.2007 - 05.2008
- I produce a movie review show and short films
Computer Technician
Berry College
08.2004 - 05.2008
- Assist with computer problems as a part of user services
- I handle phone calls at the help desk, help in the creation of web sites, and go out on work orders in the field.
Technical Support Desk
Berry Information Technology Students
07.2004 - 05.2008
- B.I.T.S, at Berry College answering phone calls and assisting with computer problems over the phone
- I also have had the responsibility of submitting work orders for the
- TSD technicians
- I Also worked with Web Development designing web pages for the IT Department using Macromedia Dream weaver 8
- Show Producer
- Produced and directed an improvational comedy show and a movie and music review show for the
- Berry College television station
- I have also written and produced short films for the station.
Technical Media
The Church at Chapel, Wilson
Jeff
05.2007 - 08.2007
- I worked fulltime on the Church's video and technical arts team
- Responsibilities included, aiding with filming and editing promo videos, interview segments and sermon videos
- I also worked on live production teams running video mixing equipment and supervising live camera operators during the services.
SPM Consultant
OpenSymmetry
Tech Support Technician
Berry College
Education
undefined
Jul 2016
undefined
Jun 2016
HTML 4.0 Foundations of Programming: Object-Oriented Design - Lynda.com - undefined
May 2016
May 2016 478E21 Foundations of Programming - undefined
May 2016
Expires Apr 2016 D028CB Programming Fundamentals - undefined
Apr 2016
Bachelor of Arts (B.A - Communication and Media Studies
Berry College
2008
BA - Communications; Electronic Media and Visual Communications
Berry College
2008
Skills
- 1363443
- Skills
- Customer Support
- Customer Service
- Oracle SQL Developer
- Editing
- Film Production
- Blogging
- Video
- Film
- Video Production
- Video Editing
- Jeff Wilson - page 6
Certification
BF60CC
Lean Six Sigma Yellow Belt - Ingenious Med
Excel: Tracking Data Easily and Efficiently - Lynda.com
Learning JIRA Software (2017) - Lynda.com
Learning Relational Databases - Lynda.com
SQL Essential Training - Lynda.com
Programming Foundations: Algorithms - Lynda.com
Learning Program Management - LinkedIn
SQL Essential Training (2018) - LinkedIn
Programming Foundations: Algorithms - LinkedIn
Programming Foundations: Real-World Examples - LinkedIn
Programming Foundations: Object-Oriented Design - LinkedIn
Programming Foundations: Databases - LinkedIn
Jeff Wilson - page 5
SQL: Data Reporting and Analysis - LinkedIn
Become a SQL Developer - LinkedIn
SQL Essential Training - LinkedIn
Agile Foundations - LinkedIn
Transitioning from Waterfall to Agile Project Management - LinkedIn
Agile at Work: Building Your Agile Team - LinkedIn
Certified ScrumMaster (CSM) - Scrum Alliance
Issued Apr 2021 - Expires Apr 2023
Timeline
consultant
02.2022 - Current
Functional Consultant
Itineris
08.2021 - 03.2022
Implementation Billing Specialist III
Meridian Cooperative
09.2018 - 08.2021
Integration Analyst
Jeff Wilson - page 1, Ingenious Med
09.2016 - 09.2018
Product Support Analyst Team Lead
Meridian Cooperative
09.2012 - 09.2016
Sound and Media Director
Roswell Assembly of God
08.2012 - 10.2013
Strategic Team Associate
Logical Choice Technologies
05.2010 - 08.2012
Installer
Logical Technologies, Inc
05.2010 - 08.2012
News Producer
Raycom Media
08.2008 - 05.2010
News Producer
WTVM/ WXTX
07.2008 - 05.2010
Show Producer
Berry College
08.2007 - 05.2008
Technical Media
The Church at Chapel, Wilson
05.2007 - 08.2007
Computer Technician
Berry College
08.2004 - 05.2008
Technical Support Desk
Berry Information Technology Students
07.2004 - 05.2008
SPM Consultant
OpenSymmetry
Tech Support Technician
Berry College
undefined
undefined
HTML 4.0 Foundations of Programming: Object-Oriented Design - Lynda.com - undefined
May 2016 478E21 Foundations of Programming - undefined
Expires Apr 2016 D028CB Programming Fundamentals - undefined
Bachelor of Arts (B.A - Communication and Media Studies
Berry College
BA - Communications; Electronic Media and Visual Communications
Berry College