Jeff Wilson

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Supervised employee performance, preventive maintenance, and safety.
• Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
• Improved equipment reliability by using Fix Maintenance Software, a preventive maintenance program, and managing repair schedules.
• Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.

Manage CNC department.

• Achieved on-time delivery of glass products by effectively managing workloads and prioritizing tasks.
• Maintained a safe working environment by strictly adhering to safety protocols and guidelines in the workplace.
• Assisted in the training and development of junior CNC operators, improving overall team performance.
• Led a team of operators in maintaining high-quality standards for all CNC-machined products.
• Maintained tight tolerances with design specifications.

• Managed newly created lamination department.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Established team priorities, maintained schedules and monitored performance.
• Managed and motivated employees to be productive and engaged in work.

• Managed newly created CNC department.
• Collaborated with design teams to develop custom glass projects .
• Drove operational excellence by implementing best practices in CNC programming, setup, and operation.
• Achieved on-time delivery of glass products by effectively managing workloads and prioritizing tasks.
• Maximized machine uptime through diligent monitoring of equipment performance and timely addressing issues as they arose.

• Conducted thorough end-of-shift handovers, communicating pertinent information to incoming operators for seamless transitions between shifts.
• Enhanced furnace efficiency by conducting regular inspections and preventative maintenance.
• Increased overall productivity by troubleshooting equipment malfunctions and resolving them swiftly.
• Improved product quality through close attention to detail and adherence to established procedures and standards.

• Resolved issues quickly to maintain productivity goals.
• Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
• Estimated labor requirements to support anticipated workload.
• Maintained production procedures, job roles, and quality assurance guidelines.

• Reduced downtime for repair work by monitoring furnace performance and addressing issues proactively.
• Safeguarded product integrity by consistently adhering to company specifications during the temper process.
• Assisted in training new hires on furnace operation procedures.
• Optimized production output with timely adjustments to furnace settings based on material requirements.
• Ensured proper documentation of furnace operations, maintaining accurate records of break tests and equipment status.

• Loaded glass trucks quickly and safely, managing work load priorities.
• Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
• Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
• Consistently met deadlines while maintaining high levels of attention to detail in the loading process.