Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JEFF YATES

Bixby,OK

Summary

Award-Winning Sales Manager with over 30 years of experience in top-tier sales management and exceptional business development strategies in a variety of situations. Leading top performing sales teams with extensive experience in all aspects of sales oversight and management including designing and implementing incentive plans, market research, improving sales training programs, and identifying training needs. Continually exceeding expectations by building strong relationships and works well with people at all levels of the organization, including stakeholders, customers, and vendors.

Overview

30
30
years of professional experience

Work History

CEO /Founder

Believe In Your Sell
Tulsa, Oklahoma
04.2022 - Current
  • I lead Captive Insurance Companies to Triple their Revenue in less than 60 days.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.

General Sales Manager / Sales Manager/ Finance Director

Don Thornton Auto Group
Tulsa, Oklahoma
06.2015 - 03.2022
  • Efficiently mentored and trained department managers with focus on developing exceptional, high performing sales teams, resulting in 89% increase in customer retention
  • Significantly improved revenue for sales departments through careful projection of unit sales and calculations of gross profits, with anincrease of 23% in operating profits
  • Successfully increased all variable profit centers through personnel accountability and clear direction, while ensuring optimum client satisfaction through sales process by providing consistent follow up
  • Established and reached monthly finance and insurance metric goals for new automotive sales, service maintenance contracts, customer service, and other key data points.

New Car Manager

Jim Norton Toyota
Tulsa, Oklahoma
05.2014 - 05.2015
  • Exceeded manufactures sales objectives by focusing on driving market share, profitability, and customer satisfaction by training sales team to execute processes and achieve targeted forecasts
  • Established sales quotas and managed overall sales and forecasts monthly expenses to ensure all sales targets were met @ 100% or greater
  • Developed marketing strategies to drive qualified traffic to maintain #1 volume Toyota dealership in Oklahoma

New Car Manager

Bob Howard Honda
Oklahoma City, Oklahoma
05.2013 - 04.2014
  • Collaborated with sales team in setting realistic monthly goals and objectives, while providing necessary training and support to achieve these goals by more than 15%
  • Maintained client follow up system for new-vehicle purchasers, while developing teamwork and strategies in client-focused sales environment and provided proper product training for sales team to increase sales by 23%

Used Car Manager

Patriot Ford/ Reynolds Mazda
Norman, OK
05.2013 - 04.2014
  • Oversaw all sales operations for premium-priced, new and pre-owned cars.
  • Managed automotive dealerships to enhance profitability benchmarks 20% and business development outcomes by meeting quarterly sales metrics and goals.
  • Appraised, purchased, reconditioned, and merchandised used vehicle inventory, while leading sales teams to match and exceed monthly vehicle sales quotas 10%

General Sales Manager

Darrell Yates Auto Mall
Tahlequah, OK
08.1992 - 05.2012
  • Motivated team members to meet and exceed factory objectives by setting goals, tracking performance on daily basis and implementing improvement strategies to increase sales by 50%.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings in top 1%.
  • Applied sales techniques and persuasive communication to exceed goals and customer satisfaction.
  • Coached employees in successful selling methods cross-selling to drive revenue by more than 30%

Education

Northeastern State University
Tahlequah, OK

Skills

  • Sales Leadership & Management
  • Leading & Developing High Performing Teams
  • Strong Verbal Communication & Persuasive Skills
  • Customer Retention
  • Revenue Growth
  • Customer Satisfaction
  • CRM Tracking
  • Motivational Techniques
  • Critical Thinking
  • Conflict Resolution
  • Collaboration
  • Negotiation
  • Active Listening

Accomplishments

  • Achieved Lexus Top 1% of Dealers for League of Elite Dealers 5 years running
  • Accomplished the highest sales volume for pre-owned cars sales ever in any given month with Lexus of Tulsa
  • Executed the highest profitability year ever with Audi Tulsa
  • Lead a team to Win the General Motors Award for the highest % of our sales volume and satisfaction objective that awarded to only 2 dealerships in the region.
  • Coached and trained an insurance company helping them triple their sales in less than 60 days with the same staff

Timeline

CEO /Founder

Believe In Your Sell
04.2022 - Current

General Sales Manager / Sales Manager/ Finance Director

Don Thornton Auto Group
06.2015 - 03.2022

New Car Manager

Jim Norton Toyota
05.2014 - 05.2015

New Car Manager

Bob Howard Honda
05.2013 - 04.2014

Used Car Manager

Patriot Ford/ Reynolds Mazda
05.2013 - 04.2014

General Sales Manager

Darrell Yates Auto Mall
08.1992 - 05.2012

Northeastern State University

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JEFF YATES