Jeff Zhang
Missouri City
Summary
Dynamic professional with a proven track record at Midnight Cravingz LLC, excelling in customer service and inventory management. Recognized for effective communication and teamwork, I consistently achieved high customer satisfaction ratings while ensuring operational efficiency. My expertise in Microsoft Excel enhances my ability to manage resources effectively.
Overview
6
6
years of professional experience
Work History
Cookie designer
Midnight Cravingz LLC
Sugar Land
08.2025 - 01.2026
- Operated cash register and processed customer orders efficiently.
Maintained kitchen equipment to ensure optimal functionality.
Ensured cleanliness of kitchen and dining area for customer satisfaction.
Managed store inventory using Microsoft Excel for accurate tracking.
Shopper
Instacart
Missouri City
09.2024 - 09.2025
- Executed order processing via app for multiple grocery stores and personally selected items for customer orders, ensuring prompt delivery to customers' front doors.
- Lifetime orders 382
- Customer ratings 4.97/5
- 131/sec per item found
- 30 compliments for smooth delivery
- 18 compliments for quality items
- 15 compliments for extra effort
- 15 compliments for helpful chat
- 10 compliments for good replacements
Dasher
DoorDash
Missouri City
12.2023 - 08.2025
- Picked up customer orders from various food establishments and ensured fast and smooth delivery to their doors.
- Order acceptance rate 86%
- Completion rate 100%
- On time or early delivery 96%
- customer rating 4.87/5
- Lifetime deliveries 678
Teacher
Kidzshine Fort Bend Community Church
Missouri City
06.2024 - 07.2025
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development
- Managed student behavior in classroom by establishing and enforcing rules and procedures
- Supervised students throughout day, both in classroom and outside during breaks.
- Missouri City, Texas
Sandwich Line
Vietwich
Stafford
01.2021 - 01.2022
- Made sandwiches and drinks
- Made sure all orders were out at a reasonable time
- Clean and maintain the food station
- Clean and maintain bathroom facilities
- Clean and maintain customer areas.
- Stafford, Texas
Lifeguard
Sweetwater Pool Management
Missouri City
01.2020 - 01.2021
- Patrolled beach or pool areas on foot and in towers to monitor the activities of swimmers and surfers
- Monitored behaviors for safety violations and took steps to prevent further violations
- Made use of training and medical supplies to examine injured people and administer first aid.
- Maintain pool chemicals and pool grounds
- Missouri City, Texas
Education
HOUSTON COMMUNITY COLLEGE
01.2026
High School Diploma -
LAWRENCE E ELKINS HIGH SCHOOL
01.2023
Skills
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Customer service
- Microsoft Excel
- Classroom management
- Time management
- Effective communication
- Team collaboration
- Order processing
- Inventory management
- Conflict resolution
Languages
- Chinese
- English, Native
- Chinese, Proficient
Timeline
Cookie designer
Midnight Cravingz LLC
08.2025 - 01.2026
Shopper
Instacart
09.2024 - 09.2025
Teacher
Kidzshine Fort Bend Community Church
06.2024 - 07.2025
Dasher
DoorDash
12.2023 - 08.2025
Sandwich Line
Vietwich
01.2021 - 01.2022
Lifeguard
Sweetwater Pool Management
01.2020 - 01.2021
HOUSTON COMMUNITY COLLEGE
High School Diploma -
LAWRENCE E ELKINS HIGH SCHOOL