Jefferey Fox
New Vienna
Summary
I'm an experienced customer service and Security, with a verifiable track record of resolving complex issues quickly and winning customer loyalty. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Experienced with operating and maintaining die cast machines to ensure high-quality production. Utilizes effective problem-solving skills to minimize downtime and maintain efficiency. Knowledge of machine calibration and teamwork essential for seamless operations.
Overview
12
12
years of professional experience
Work History
Die Cast Machine Operator
Ahresty Wilmington
Wilmington, OH
08.2024 - Current
- Operated die casting machines to produce high-quality metal components.
- Monitored production processes for adherence to safety and quality standards.
- Conducted regular maintenance on machines to ensure optimal performance.
- Trained new operators on safe operation and best practices.
- Assisted in the training of new employees, providing guidance on die cast machine operation procedures.
- Documented daily production activities, recording relevant data for analysis and reporting purposes.
- Upheld high-quality standards by conducting thorough visual inspections of parts postproduction.
Security Officer
Allied Universal Security Services
Wilmington, OH
04.2020 - 04.2024
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Driving to patrol the exterior of the building.
- Transporting pilots.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
Candlelite
Leesburg, OH
03.2019 - 04.2020
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used equipment properly to avoid workplace hazards or injuries.
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
Customer Service-Key holder
GameStop
Hillsboro, OH
07.2018 - 09.2019
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Keyholder, could opened or closed the store by myself.
Sale Associate
Kroger
Walton, KY
06.2014 - 02.2016
- Answered questions about store policies and addressed customer concerns.
- Collected carts left in parking areas and returned to retail stores.
- Helped train new employees in safe practices and warehouse procedures.
- Helped bag grocery for customer.
Education
GED -
Hillsboro City School
Hillsboro, OHSkills
- CPR Certified
- Forklift License
- Customer Service
- Keen observer
- Email and Telephone Etiquette
- Security Screenings
- Ground Patrol
- CCTV Surveillance
- Continuous improvement mindset
- Machine operation proficiency
- Die setup skills
Timeline
Die Cast Machine Operator
Ahresty Wilmington
08.2024 - Current
Security Officer
Allied Universal Security Services
04.2020 - 04.2024
Candlelite
03.2019 - 04.2020
Customer Service-Key holder
GameStop
07.2018 - 09.2019
Sale Associate
Kroger
06.2014 - 02.2016
GED -
Hillsboro City School