Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jefferey Johnson

Crawfordville,FL

Summary

Highly capable site manager with six years of experience in the car wash industry and retail sales. Strong work ethic, adaptability, and willingness to travel. Motivated to learn and grow.

Overview

12
12
years of professional experience

Work History

Site Manager

Express Wash Operations LLC
Crawfordville, FL
05.2022 - Current
  • Managed daily operations of the site, including staff.
  • Ensured compliance with safety protocols, regulations and standards.
  • Developed strategies to improve operational efficiency and reduce costs.
  • Scheduled maintenance tasks and ensured all equipment was functioning properly.
  • Analyzed reports to identify areas for improvement in performance or cost savings.
  • Assigned tasks and delegated responsibilities among team members.
  • Mentored new employees on safety protocols, processes and procedures.
  • Provided training opportunities for existing staff in order to enhance their skill set.
  • Resolved conflicts between staff members in a timely manner.
  • Interviewed and hired qualified candidates to fill open staff positions.
  • Prepared weekly schedules to verify proper coverage.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Goo Goo 3 Minute Express Wash/Snappys Express Wash

Woodall Oil Company
Crawfordville, FL
08.2018 - 05.2022
  • Greeted customers and answered questions regarding services offered.
  • Assisted customers with selection of car wash packages and add-on services.
  • Inspected vehicles for damage prior to washing.
  • Operated cash register to process customer payments.
  • Maintained a clean, organized, and safe work environment.
  • Performed basic maintenance checks on equipment used in the car wash process.
  • Ensured all safety protocols were followed during the car wash process.
  • Provided information about additional services available at the car wash facility.
  • Organized supplies needed for each job including soap, water hoses, brushes, rags.
  • Worked closely with team members to ensure efficient service delivery.
  • Adhered to company policies and procedures relating to customer service standards.
  • Followed proper procedure when operating machinery used during the car wash process.
  • Checked cars after completion of the car wash process to ensure satisfaction of customers.
  • Guided vehicles onto the conveyor belt accurately and safely.
  • Replenished supplies and reported low inventory levels to management.
  • Performed minor maintenance tasks on car wash equipment.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Walmart

Walmart Inc.
Crawfordville, FL
12.2012 - 02.2019
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Conducted performance evaluations, providing constructive feedback and setting objectives.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma -

Wakulla High School
Crawfordville, FL
05-2008

Skills

  • Maintenance Can replace bearings, spindles, hydraulic motors, press and replace hydraulic lines, drum and sprocket, tighten chain, replace heco drive, power pack motor, flow control valve etc
  • Experience with Sonny's Control's and backroom
  • Experience with Innovative Control Systems
  • Troubleshooting and problem solving
  • Customer Service
  • Coaching and Mentoring
  • Site Management

Timeline

Site Manager

Express Wash Operations LLC
05.2022 - Current

Goo Goo 3 Minute Express Wash/Snappys Express Wash

Woodall Oil Company
08.2018 - 05.2022

Walmart

Walmart Inc.
12.2012 - 02.2019

High School Diploma -

Wakulla High School

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Jefferey Johnson