Jefferey Martin

• Improved client satisfaction by delivering timely and accurate appraisal reports, addressing inquiries promptly, and maintaining open communication channels.
• Inspected new and existing properties and noted distinctive characteristics.
• Took photographs of interior and exterior of buildings to properly document features and conditions.
• Gathered information on nearby properties to compare and help make value determinations on properties.
• Researched land, property and market values to complete estimations.
• Offered expert testimony in legal proceedings involving property disputes or contested valuations as a reputable professional witness.

Completed damage assessments in the aftermath of Hurricane Georges.

• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
• Maintained strict confidentiality of bank records and client information.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.