Jefferie Frazier
Colorado Springs,CO
Summary
Dynamic leader and highly motivated self-starter with a proven track record of achievements, including streamlining operations at Wendy's for enhanced efficiency. Skilled in multitasking, organization, and clear communication, I excel in fostering strong team performance and meeting company objectives. Expert in networking and mentoring, I bring a professional manner to every challenge, driving success and innovation.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Taylor Farms Foodservice
Colorado Springs, CO
07.2023 - 12.2023
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Order Picker
Foxworth-Galbraith Lumber & Building Materials
Colorado Springs, CO
03.2022 - 11.2023
- Operated forklift and pallet jack to transport heavy loads.
- Maintained high level of accuracy by cross-referencing orders with inventory lists.
- Achieved productivity and accuracy standards to meet company guidelines.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Followed safety protocols while operating pallet jacks and forklifts for order picking.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Communicated effectively with warehouse supervisors to report any inventory discrepancies.
- Ensured that all safety regulations were followed while performing work duties.
- Ensured cleanliness and organization of the picking and storage areas to optimize workflow.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Participated in training sessions to improve picking techniques and learn new technologies.
Drive-Thru Cashier
Burger King
Colorado Springs, CO
02.2023 - 06.2023
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Prepared food items according to company standards for quality and presentation.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Prepared drinks, ice cream and other special items to complete food orders.
- Maintained cleanliness of work area throughout shift.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Adhered to social distancing protocols and wore mask or face shield.
- Received payment from customers and made change as needed.
- Greeted customers promptly and responded to questions.
Manager
Wendy's
Colorado Springs, CO
01.2020 - 11.2020
- Streamlined communication channels, improving information flow and decision-making speed.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategic plans to achieve company objectives.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
Driver's Assistant
Beverage Distributors
Denver , CO
01.2019 - 12.2019
- Developed strong working relationships with customers through excellent communication skills.
- Dropped off items at customer locations.
- Protected loads from shifting and products from damage through proper loading, bracing and balancing.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Inspected goods and checked for damage before deliveries.
- Loaded and unloaded cargo from delivery trucks.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Delivered goods promptly according to established schedules.
Electrical Apprentice
Rk Electric
Denver, CO
02.2018 - 10.2019
- Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes.
- Kept work areas clean, neat and organized for efficient operations.
- Repaired faulty or damaged components on existing electrical systems.
- Installed conduit systems including EMT, rigid conduit, flexible conduit.
- Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked in team-based environment to accomplish projects.
- Assembled junction boxes according to code requirements.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Pulled wires through conduit runs using fish tapes or pull strings when necessary.
- Followed relevant electrical and building codes for each job.
- Prioritized and organized tasks to efficiently accomplish service goals.
Master Barber
Hollywood's Barber Shop
Denver , CO
01.2013 - 06.2018
- Pre-booked future appointments to increase repeat business.
- Clipped and sheared hair into diverse cuts and fades for customers.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Sanitized equipment and parts and maintained work areas in neat fashion.
- Used razors to shave beards or neck and temple contours.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Provided hair cutting, shaving, and styling services to male customers according to their individual preferences.
- Managed cash register transactions accurately and efficiently during busy periods.
- Maintained business compliance with government regulations covering industry and licenses.
- Educated customers on the best products for their particular hair type and needs.
- Determined appropriate budget levels to manage significant amounts per year in overhead costs, labor expenses, supplies, and other necessary expenditures while maintaining profitability objectives.
- Provided scalp treatments such as massages and deep cleansing facials.
- Performed beard trims and shaves with hot towels and lathers.
- Updated appointment calendar and set shift schedules.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Mentored new staff to enhance personal growth and increase productivity.
- Maintained the cleanliness of work areas and sanitized all equipment before use.
- Listened attentively to customer requests regarding desired haircuts or styles.
- Assisted other team members in achieving daily goals.
- Increased business profits by optimizing processes, improving team performance, and increasing customer satisfaction.
- Attended educational workshops hosted by vendors or manufacturers of professional barbering products.
- Handled incoming phone calls and scheduled appointments.
- Resolved customer complaints promptly in a courteous manner.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
Barber
Signature Cuts Barbershop
Columbia, SC
01.2004 - 09.2009
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Greeted customers, provided consultation services and identified customer needs.
- Met with customers to discuss style preferences and special requirements before treatment.
- Gave clients complimentary face, neck and scalp massages to promote relaxation.
- Provided hair care advice, including product recommendations and styling tips.
- Resolved customers concerns with knowledgeable and professional approach.
- Scheduled appointments for clients based on availability of staff members.
- Shaped beards and trimmed moustaches with clippers and scissors.
- Followed established procedures for cutting hair according to customer requests.
- Utilized diverse knowledge to style hair as requested.
- Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Delivered superior beard care with trimming, shaping or lather and shave services.
- Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
- Adhered to state regulations regarding licensing requirements.
- Cleaned and sterilized scissors, combs and clippers in alignment with safety and sanitation standards.
- Provided excellent customer service by responding quickly to inquiries or complaints.
- Inspected equipment regularly to ensure proper functioning before use.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Burger Maker
Checkers drive in
Valdosta, GA
05.2002 - 05.2004
- Cleaned and maintained grills, cooking surfaces and other kitchen equipment.
- Scheduled equipment use and activities based on daily menus and manager directions.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
- Provided excellent customer service by greeting customers with a friendly attitude and addressing their needs promptly.
- Operated cash register to process customer orders accurately.
- Safely operated ovens, fryers and grills to prevent injuries and accidents.
- Performed basic math functions to calculate change due to customers when necessary.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Packaged and bagged cooked food and prepared items.
- Responded quickly to urgent situations related to customer satisfaction or product shortages.
- Followed specific methods for food preparation and proper portioning.
- Resolved customer complaints in a timely manner through active listening skills and problem solving techniques.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Burger Maker
Burger King
Kaiserslatern, Germany
01.2001 - 07.2002
- Cleaned and maintained grills, cooking surfaces and other kitchen equipment.
- Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
- Scheduled equipment use and activities based on daily menus and manager directions.
- Cooked menu items based on customer orders.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Used grills, deep fryers and griddles to cook food.
- Dropped off food and drink orders for customer pickup.
- Adhered strictly to company policies regarding safe food handling practices.
- Filled and served various beverages for customers.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Maintained cleanliness of work area throughout shift by sweeping, mopping floors and disposing of waste appropriately.
- Kept items warm until sold using heat lamps.
- Followed specific methods for food preparation and proper portioning.
- Inspected finished burgers for presentation accuracy before handing them off to customers.
- Reviewed quality standards and verified continuous application throughout kitchen environment.
- Communicated effectively with co-workers about upcoming orders or any discrepancies that needed attention.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Valdosta High School
Valdosta, GA05-2003
Skills
- Multitasking and organization
- Strong leader
- Highly motivated self-starter
- Professional manner
- Networking expertise
- Clear communication
- Coaching and mentoring
- Goal setting
Certification
- Barber License
Timeline
Warehouse Worker
Taylor Farms Foodservice
07.2023 - 12.2023
Drive-Thru Cashier
Burger King
02.2023 - 06.2023
Order Picker
Foxworth-Galbraith Lumber & Building Materials
03.2022 - 11.2023
Manager
Wendy's
01.2020 - 11.2020
Driver's Assistant
Beverage Distributors
01.2019 - 12.2019
Electrical Apprentice
Rk Electric
02.2018 - 10.2019
Master Barber
Hollywood's Barber Shop
01.2013 - 06.2018
Barber
Signature Cuts Barbershop
01.2004 - 09.2009
Burger Maker
Checkers drive in
05.2002 - 05.2004
Burger Maker
Burger King
01.2001 - 07.2002
- Barber License
High School Diploma -
Valdosta High School
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