Jefferson Georges
West Haven
Summary
With exceptional customer service as my strength, I possess strong verbal and written communication skills. As an active listener, I am fully attentive to others, understanding their perspectives and asking relevant questions without interruption. Additionally, I have the ability to identify potential risks and quickly determine the most suitable course of action. With experience in providing comprehensive care and support to diverse client populations, I effectively utilize my communication and interpersonal skills to foster positive relationships. My track record showcases my ability to maintain a safe and supportive environment tailored to individual needs.
Overview
6
6
years of professional experience
Work History
Security Officer
Securitas Security Services
03.2020 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Direct Support Professional
ICES
12.2022 - 07.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Security Officer
FedEx
10.2019 - 04.2020
- Enforced procedural rules and regulations and ensured the personal safety of staff, visitors, and property
- Maintained working knowledge of the locations of various departments, buildings, and access routes
- Operated and monitored security control panels alarms and related security equipment to provide area and visitor surveillance
- Patrolled assigned area including buildings, indoor and outdoor common areas, garages and other parking areas and reported security and general maintenance problems to the proper authorities
- Checked for suspicious occurrences, notifying appropriate authorities and verified ID cards of persons entering the facility
- Declined to admit persons who did not have the proper authorization or cause for being admitted
- Responsible for lost-and-found and maintained logs and records of occurrences, completed necessary paperwork, and used computer terminal or mobile device(s) to record activity and input and retrieve data
Security Guard
Unilever
05.2019 - 10.2019
- Foot patrolled all assigned areas and remained alert for disturbances, fires, safety hazards, traffic violators, suspicious acts and/or persons, and other unusual conditions
- Trained new security cadets and conducted daily briefing with security cadets that cover assignments, proper dress, and procedures
- Provided written and oral reports, briefings, or summaries to appropriate staff
- Prepared and processed necessary parking permits and prepared written accident reports and other reports
- Performed building security and safety checks; received complaints and performed appropriate investigations
- Ensured all equipment is properly maintained and kept housekeeping in all areas and complied with safety practices
- Modeled, mentored, and monitored appropriate Unilever standards
Digital Press Operator
Prime Resources
07.2018 - 03.2019
- Operated multiple digital presses simultaneously and troubleshooted mechanical and printing issues
- Verified that the stock, ink and text of printed documents were correct and matched the work order
- Distinguished between high priority and low priority jobs to print and met production and quality standards, schedules and deadlines
- Maintained cleanliness of press area and performed basic machine maintenance, as well as, kept inventory records on materials used in processing
Education
General Studies
Housatonic Community College
Bridgeport, CTHighschool Diploma - undefined
Central High School
Bridgeport, CTSkills
- Report writing
- Incident Documentation
- Licensed Security Guard
- Physical Security Management
- Effective Time Management
- First Aid Expertise
- Behavioral Intervention Techniques
- Client Assistance
- Performance Measurement
- Analytical Problem-Solving
- Advocacy Skills Training
- Effective Multitasking
- Daily living support
- Fitness knowledge
- Client progress tracking
- Goal setting assistance
Languages
French
Native or Bilingual
Timeline
Direct Support Professional
ICES
12.2022 - 07.2024
Security Officer
Securitas Security Services
03.2020 - 08.2024
Security Officer
FedEx
10.2019 - 04.2020
Security Guard
Unilever
05.2019 - 10.2019
Digital Press Operator
Prime Resources
07.2018 - 03.2019
Highschool Diploma - undefined
Central High School
General Studies
Housatonic Community College
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