Jefferson Harkless IV
Lexington,KY
Summary
Performance-driven Team player with years of sales experience, connecting with customers and driving sales. successful at meeting and exceeding targets with charismatic and strategic approaches.
Overview
7
7
years of professional experience
Work History
Finance Broker
Whiteshore funding
Lexington, KY
01.2025 - Current
- Negotiated terms of loan contracts with lenders on behalf of clients.
- Developed excellent rapport with custom builders to expand opportunities for growth.
- Resolved any customer service issues that arose during transactions or afterwards.
Freight Broker
Total Quality Logistics Inc.
Lexington, KY
07.2021 - 02.2024
- Conducted regular reviews of freight rates for existing clients as well as potential ones.
- Updated and managed accounts payable databases.
- Designed training schedules for new and existing employees.
- Quoted potential customers on price of freight brokerage.
- Utilized problem solving skills to resolve conflicts between customers
Salesman
Lexington Overstock Warehouse
Lexington, KY
02.2021 - 07.2021
- Educated customers on product features and technical details to highlight benefits.
- Followed-up with customer after sale to resolve technical issues to maintain customer satisfaction.
- Negotiated prices to finalize sales agreements.
- Developed sales techniques to successfully sell and upsell services to new and existing Customers.
- Generated more than 700,000 in sales since beginning in mid February
Manager
Mod pizza
Lexington, KY
10.2018 - 02.2021
- Perfecting food for customers along fantastic customer care.
- Conducted Inventory counts by assessing the state and integrity of the product
- Organized work Schedules along with distributing breaks
Loader and Unloader
UPS
Lexington, Kentucky
10.2019 - 12.2019
- Carefully inspected proper labels to assure Correct package location
- Scanned, pushed and unloaded Packages onto conveyor line for loading into trailers.
Education
High School Diploma -
Frederick Douglass High School
Lexington, KY05-2018
Biology
Bluegrass Community And Technical College
Lexington, KYSkills
- Customer care
- Credit and cash transactions
- Merchandising knowledge
- Negotiation tactics
- Verbal/written communication
- Documentation and recordkeeping
- Product Sales
- Outgoing personality
- Listening skills
- Reliable and punctual
- Cold-Calling
- Contract Management
- Rate Negotiation
- Account Management
- Loan negotiation
- Risk assessment
- Customer service
- Employee training
- Contract management
- Communication skills
- Conflict resolution
Timeline
Finance Broker
Whiteshore funding
01.2025 - Current
Freight Broker
Total Quality Logistics Inc.
07.2021 - 02.2024
Salesman
Lexington Overstock Warehouse
02.2021 - 07.2021
Loader and Unloader
UPS
10.2019 - 12.2019
Manager
Mod pizza
10.2018 - 02.2021
High School Diploma -
Frederick Douglass High School
Biology
Bluegrass Community And Technical College