JEFFERSON JEAN
CDL B
Charlotte,NC
Summary
Offering abilities in logistics and tax preparation, with expertise in supply chain management and vendor relations. Experienced in optimizing transportation routes, ensuring warehouse safety, and negotiating carrier terms. Skilled in shipping and receiving processes, import/export operations, and maintaining compliance with regulatory standards. Highly-skilled management professional with extensive experience in international logistics, distribution, and supply chain management. Proven ability to develop, implement, and manage efficient logistics strategies and systems. Adept at analyzing logistics data and providing innovative solutions to improve operations and reduce costs. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tax Preparer
Latino express professional multi tax services
Indianapolis, IN
02.2018 - Current
- Prepared and filed individual and business tax returns using tax preparation software.
- Reviewed financial statements to ensure compliance with federal and state regulations.
- Assisted clients in understanding tax obligations and identifying eligible deductions.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Logistics Manager
Rush Hour Delivery Logistics
Indianapolis, IN
12.2025 - 01.2026
- Streamlined supply chain operations to enhance delivery efficiency and reduce lead times.
- Led cross-functional teams to optimize logistics processes and improve service quality.
- Developed strategic partnerships with key suppliers to ensure cost-effective procurement.
Transportation Driver
ABM
Indianapolis, IN
03.2023 - 11.2025
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Collaborated with dispatch team to resolve route issues promptly and effectively.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
Transportation Driver
RUAN TRANSPORT
Indianapolis, IN
01.2020 - 04.2023
- Operated commercial vehicles, ensuring compliance with safety regulations and traffic laws.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and functionality.
- Ensured full regulatory compliance during transport operations by following all applicable federal, state, and local laws related to CDL drivers.
- Boosted fuel efficiency with careful trip planning and adherence to speed limits, resulting in decreased operational costs.
- Safely navigated various weather conditions while adhering to deadlines, ensuring timely deliveries without compromising safety standards.
Delivery Driver
FedEx
Indianapolis, IN
03.2019 - 11.2020
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
- Drove company vehicle on assigned routes to make deliveries to customers.
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record.
Delivery Courier
Amazon
Indianapolis, IN
06.2017 - 08.2018
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Delivered items to customers and presented invoices for payments.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Coordinated parcel delivery using strong time management skills.
- Answered shipment and delivery questions concerning estimated times of arrival.
Security Officer
Securitas Security Services USA
New York, NY
01.2015 - 05.2017
- Resolved customer inquiries effectively using CRM software to enhance satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Guided clients through policy options, ensuring comprehensive understanding of coverage.
- Responded promptly to incidents, providing detailed reports to management for review and action.
- Monitored premises and conducted regular patrols to ensure safety and security compliance.
DMV - Program Coordinator III - Job Post
DMV.org
Miami, FL
02.2015 - 04.2017
- Coordinated cross-functional teams to streamline project workflows and enhance operational efficiency.
- Developed and implemented training programs to improve staff performance and service delivery standards.
- Managed scheduling and resource allocation for multiple projects, ensuring timely completion of deliverables.
- Created comprehensive reports analyzing program outcomes and identifying areas for continuous improvement.
- Mentored junior team members, fostering professional development through guidance and support.
- Developed and implemented efficient systems for tracking project progress and deliverables.
Maintenance Technician - Job Post
UNI FIRST
Miami, FL
03.2013 - 01.2015
- Conducted routine inspections and maintenance on machinery to ensure optimal performance.
- Diagnosed mechanical issues and implemented effective repair solutions to minimize downtime.
- Collaborated with team members to streamline maintenance processes, enhancing operational efficiency.
- Trained junior technicians on equipment handling and safety protocols to promote a safe work environment.
- Managed inventory of tools and spare parts, optimizing resource allocation for maintenance tasks.
- Led safety workshops to foster a culture of safety awareness among maintenance staff and technicians.
- Implemented process improvements that reduced repair times and increased overall productivity.
Education
Bachelor of Business - Accounting And Finance
Miami Dade College
Miami, FLSkills
- Import and export operations
- Supply chain management
- Vendor relations
- Transportation management
- Warehouse safety
- Route optimization
- Safety compliance
- Shipping and receiving processes
- Carrier negotiations
- Building maintenance
- Preventive Maintenance
- Income tax preparation
- Federal and state tax returns
ACTIVITIES
Member, Small Business Association (2008 - present) Member, Alumni Association Member, Small Business Association (2008 - present) Member, Alumni Association
Certification
- HAZMAT
- TWIC CARD
- Tankers
- Certified
- CDL B
Languages
Spanish
Full Professional
French
Full Professional
Timeline
Logistics Manager
Rush Hour Delivery Logistics
12.2025 - 01.2026
Transportation Driver
ABM
03.2023 - 11.2025
Transportation Driver
RUAN TRANSPORT
01.2020 - 04.2023
Delivery Driver
FedEx
03.2019 - 11.2020
Tax Preparer
Latino express professional multi tax services
02.2018 - Current
Delivery Courier
Amazon
06.2017 - 08.2018
DMV - Program Coordinator III - Job Post
DMV.org
02.2015 - 04.2017
Security Officer
Securitas Security Services USA
01.2015 - 05.2017
Maintenance Technician - Job Post
UNI FIRST
03.2013 - 01.2015
Bachelor of Business - Accounting And Finance
Miami Dade College