Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
AdministrativeAssistant
JEFFERSON NG

JEFFERSON NG

Davao City,Davao Del Sur

Summary

Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media
Work Experience platforms and office technology
programs. A Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
4
4
Languages

Work History

TeamLeader/Translator/Encoder

Philippine Offshore Gaming Operator (POGO)
Metro, Manila, National Capital Region Philippines
08.2021 - 11.2022
  • Reports immediately to facility supervisor any problem and/or unusual activities in gaming area
  • Managing day-to-day activities of team.
  • Motivating team to achieve organizational goals.
  • Developing and implementing timeline to achieve targets.
  • Delegating tasks to team members.
  • Conducting training of team members to maximize their potential and skills.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.
  • Contributing to growth of company through successful team.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Creating pleasant working environment that inspires team.
  • Updated existing translations to meet contemporary trends in communication
  • Applied cultural understanding to discern specific meanings beyond literal written words
  • Replicated flow, style and overall meaning of original texts

Warehouse Checker/Clerk Specialist

Adampak Prints Phil. Inc (APPI)
Calamba City, Calabarzon
02.2021 - 07.2021
  • Organized and prioritized work to complete assignments in a ultimate customer satisfaction in timely, efficient manner.
  • Proven ability to establish and maintain excellent communication and relationships with clients.
  • Maintained eagerness to add to my knowledge and skills.
  • Assisting drivers inspect products before and after deliveries.
  • To minimize delays, processing paperwork and ensuring that all documentation is accurate and accepted by customs and other dedicated to identifying governmental bodies are necessary before deliveries.
  • Monthly Inventory.
  • Effective solutions to all Processing client orders and prospective documents problems
  • Simultaneously while working with sales representatives and production managers to ensure that deliveries are precise and up to client standards.

Warehouse Assistant

Monde M.Y. S An Corporation
Calamba City, Calabarzon
06.2020 - 12.2020
  • Served as friendly, hardworking, and punctual employee
  • Operated pallet jacks and racking systems
  • Marked and packaged items
  • Handled incoming and outgoing packaging orders for production and raw warehouse use.
  • Able to effectively self-manage.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.

Metal Press Operator

Okamura Corp
Gotenba City, Japan, Shizuoka Prefecture
06.2016 - 06.2019
  • Directed and maintained daily press operations for assigned shift to assure maximum efficiency
  • Skills and maintenance of necessary quality
  • Analyzed account workload quantity and due dates to predict and, prevent problems.
  • Made sure that the products were produced on time and are of quality expectations
  • Research (2 years)
  • Measurement tools (3 years)
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Made timely adjustments to machine operations and components to meet demands of different production orders.
  • Achieved challenging production goals on consistent basis by optimizing machine operation.

Customer Service Representative

Sycore Business Solution Inc
Davao City, Philippines
03.2013 - 04.2014
  • Provided accurate and appropriate information in response to customer inquiries
  • Can read
  • Maintained up to date records at all times
  • Built customer loyalty by placing follow up call for customers who years) reported issues
  • Customer Service and Relations
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Greeted customers and listened closely to problems described to determine solutions.

Education

Vacational - Japanese Language/Culture And Industrial Vocation.

Phil. Nippon Technical College
Brgy. Punta Calamba City, Laguna
09.2015 - 05.2016

Junior High School -

Daniel R. Aguinaldo National. High School.
Brgy. Matina, Davao City
09.2008 - 04.2009

Skills

    Multitasking Abilities

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Accomplishments

  • Achieved $130,000 Team Performance by completing Monthly target.
  • Three months consecutive Top Team Leader.
  • Three months consecutive Top Team.
  • Supervised team of 18 agents members.
  • Increased productivity 20% by implementing several process improvements.

Interests

Reading Books Novels and Poems

Watching Documentaries and Historical Movies

Timeline

TeamLeader/Translator/Encoder

Philippine Offshore Gaming Operator (POGO)
08.2021 - 11.2022

Warehouse Checker/Clerk Specialist

Adampak Prints Phil. Inc (APPI)
02.2021 - 07.2021

Warehouse Assistant

Monde M.Y. S An Corporation
06.2020 - 12.2020

Metal Press Operator

Okamura Corp
06.2016 - 06.2019

Vacational - Japanese Language/Culture And Industrial Vocation.

Phil. Nippon Technical College
09.2015 - 05.2016

Customer Service Representative

Sycore Business Solution Inc
03.2013 - 04.2014

Junior High School -

Daniel R. Aguinaldo National. High School.
09.2008 - 04.2009

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