Jefferson Rivas-Alvarez
Acworth,GA
Overview
8
8
years of professional experience
Work History
Landscaper
Mazza Landscaping
Cobb County, GA
12.2024 - Current
- Assisted in planting and maintaining various types of plants and flowers.
- Operated landscaping equipment, including mowers, trimmers, and blowers.
- Collaborated with team members to complete landscaping projects on schedule.
Cashier
McDonalds
Acworth, GA
03.2024 - 12.2024
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server
Dairy Queen
Kennesaw, GA
02.2023 - 12.2023
- Provided excellent customer service in a fast-paced restaurant environment.
- Took customer orders accurately and efficiently at the counter.
- Prepared and served food items according to standard recipes.
- Maintained cleanliness of dining area and kitchen equipment throughout shifts.
Manager
Subway
Guanajuato, MX
03.2020 - 06.2023
- Oversaw daily operations and maintained store cleanliness and organization.
- Assisted team members with food preparation and customer service tasks.
- Managed inventory levels and ensured stock availability for all menu items.
Customer Care Representative
Santa Fe Superstore
Guanajuatco, MX
01.2019 - 08.2020
- Assisted customers with inquiries and resolved issues effectively.
- Processed orders and maintained accurate customer records.
- Utilized CRM software to track customer interactions and feedback.
- Collaborated with team members to enhance service delivery standards.
Customer Service Representative
Universidad Dolores Hidalgo
Guanajuatco, MX
08.2017 - 06.2019
- Processed orders and maintained accurate customer records.
- Collaborated with team members to enhance service delivery standards.
Education
High School Diploma -
North Cobb High School
Acworth06-2024
Skills
Proficiency in:
- MS Word
- Excel
- Power Point
Bilingual in Spanish and English
Customer service skills (working well with others)
Although born in the United States, my family returned to Mexico where I lived and began my work experience I returned to the United States, of which I am a citizen, to finish high school and enhance the skills that I have and to learn new skills
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Landscaper
Mazza Landscaping
12.2024 - Current
Cashier
McDonalds
03.2024 - 12.2024
Server
Dairy Queen
02.2023 - 12.2023
Manager
Subway
03.2020 - 06.2023
Customer Care Representative
Santa Fe Superstore
01.2019 - 08.2020
Customer Service Representative
Universidad Dolores Hidalgo
08.2017 - 06.2019
High School Diploma -
North Cobb High School