- Historical Exploration
- Documenting and sharing travel experiences
- Cooking
- Video Gaming
- Playing Sports
- Strategy Games
- Swimming
Jefferson Sayrs
Spokane Valley,WA
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
2
2
years of professional experience
Work History
Manager
Northwest Restaurants Inc.
01.2024 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed a crew of 2-12 people at a time
Team Member Trainer
Northwest Restaurants Inc.
09.2023 - 01.2024
- Collaborated with managers to identify specific training needs for individual departments or teams.
- Helped senior management build learning and development strategies focused on specific organizational needs.
- Improved employee performance by developing and implementing customized training programs.
- Promoted a positive learning environment through effective communication and motivational techniques.
Team Member
Northwest Restaurants Inc.
01.2023 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma -
Spokane Valley Tech
Spokane Valley, WA06-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Staff training and development
- Goal setting
- Operations management
- Customer relationship management (CRM)
- Shift scheduling
- Conflict resolution
Interests
Timeline
Manager
Northwest Restaurants Inc.
01.2024 - 01.2025
Team Member Trainer
Northwest Restaurants Inc.
09.2023 - 01.2024
Team Member
Northwest Restaurants Inc.
01.2023 - 09.2023
High School Diploma -
Spokane Valley Tech
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