Jefferson Villanueva
Small Business owner,Restaurant Supervisor, Server, Busser, Barsita,Safety Officer, Money Sorter and Data Encoder
Yonkers,NY
Summary
Dynamic individual with hands-on experience in Business and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
5
5
Certification
Work History
Small Business Owner"PET SUPPLIES AND ACCESSORIES"
Self-employeed
San Juan City, Metro Manila Philippines
06.2019 - 12.2024
- Promoted business via social media to generate leads and maximize brand identity.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Restaurant Supervisor
Buffet 101 JMS Staffing Solution
Makati City, Metro Manila
05.2015 - 06.2019
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Maintained accurate records of sales, labor and other costs.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Organized implementation of new banners, displays, and menus.
Construction Safety Officer
Redisil Construction
Norzagaray, Bulacan, Phillippines
04.2015 - 11.2015
- Communicated safe methods and procedures to accomplish construction tasks and delivered safety training classes.
- Developed, implemented and trained on safety programs and injury prevention programs for industry clients.
- Verified that team members wore personal protective equipment in construction areas.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Investigated and reported on hazardous materials spills, fires and other emergencies.
Server ,busser
China Place Restaurant
Manila, Phillippines
09.2014 - 03.2015
- Answered customers' questions, recommended items, and recorded order information.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Processed orders and sent to kitchen employees for preparation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Money Sorter
Metro Bank JRS Management Center
Manila, Phillippines
11.2013 - 01.2014
- Handled various accounting transactions.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Sort Money and determine the fake or real
Server ,busser
Hanobe Asian Cuisine
Quezon City, Metro Manila Philippines
11.2011 - 01.2012
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Parking Admin
Resort world Manila
Pasay city, Metro Manila Philippines
08.2010 - 02.2011
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Worked flexible hours across night, weekend, and holiday shifts.
Barista
Asia pro
Manila, Phillippines
01.2009 - 10.2009
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
Server , busser
Resort World Manila
Pasay City, Metro Manila Philippines
01.2010 - 07.2010
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Banquet Server
Diamond Hotel Jech Manpower Services
Manila, Phillippines
06.2006 - 06.2008
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered guest questions about event plans and food service choices.
- Arranged linens and table settings according to seating plan and event theme.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Inventory Data Encoder
Holcim Cement
Norzagaray, Bulacan, Phillippines
07.2005 - 12.2005
- Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.
- Maintained daily production logs of activities and completed work.
- Verified new system changes and upgrades by inputting new data and pulling extract reports for validation.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Developed and implemented data entry operations.
- Used computer software to store and retrieve data.
Education
Bachelor of Science -
Asian College of Science And Technology
Baliuag Philippines05-2025
Skills
- Fitness program design
- Nutritional guidance
- Personal training
- Client relationship management
- Event coordination
- Safety protocol compliance
- Planning and execution
- Accounting oversight
- Health and safety standards
- Service quality enhancements
- Sales operations
- Food services management
- Server training and development
- Staffing
- Business management and development
- New business launch
- Cost control and analysis
- Human resources administration
- Business operations leadership
- Business growth and retention
- Vision implementation
- Business marketing
- Business development
- Small business operations
- Strategic planning
- Operations management
- Negotiation
- Reporting and documentation
- Team building
- Staff hiring
- Employee development
- Opportunity identification
- Entrepreneurial leadership
- Employee performance management
Certification
Food and Beverage Integrated Course - Jech ManPower Services / July 10,2006
Kohikan Barista Training - Diamond Hotel Philippines / August 24-29 2007
Proficiency in survival Craft and rescue boats - SIMS manila inc. / May 4-7,2010
Basic Safety training - SIMS manila inc. / April 19-27 2010
Ship board Culinary course - SIMS Manila Inc. / June 1-5 2010
Basic shipboard food service management (Messman / Steward) / may 13-15 ,2010
COC (Messman) May 28,2010
Onboard (Messman) M/Tkr "Anesia" / June 12 - Dec 16,2010
Basic Occupational Sefety and Health (BOSH) PEOPLE 360 / July 22-26,2013
Timeline
Small Business Owner"PET SUPPLIES AND ACCESSORIES"
Self-employeed
06.2019 - 12.2024
Restaurant Supervisor
Buffet 101 JMS Staffing Solution
05.2015 - 06.2019
Construction Safety Officer
Redisil Construction
04.2015 - 11.2015
Server ,busser
China Place Restaurant
09.2014 - 03.2015
Money Sorter
Metro Bank JRS Management Center
11.2013 - 01.2014
Server ,busser
Hanobe Asian Cuisine
11.2011 - 01.2012
Parking Admin
Resort world Manila
08.2010 - 02.2011
Server , busser
Resort World Manila
01.2010 - 07.2010
Barista
Asia pro
01.2009 - 10.2009
Banquet Server
Diamond Hotel Jech Manpower Services
06.2006 - 06.2008
Inventory Data Encoder
Holcim Cement
07.2005 - 12.2005
Bachelor of Science -
Asian College of Science And Technology
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