Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Jefferson David Zamora Sanchez

West Covina,CA

Summary

Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Midas Express
11.2023 - 03.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Created and maintained databases to track and record customer data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

IT Manager

Logicsa S,A
11.2022 - 08.2024
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Customized and repaired technology based on staff requests.

Education

GED -

Mt San Antonio College
Walnut, CA
12.2024

Bachelor of Science - Engineering Technology

Universidad Politecnica De Nicaragua
Managua, Nicaragua
05.2023

Skills

  • IT Asset Management
  • Network Administration
  • Technical Troubleshooting
  • Team Development

Websites

Languages

E

Certification

  • Hacking Ethical, Deloitte - 2021

Timeline

Administrative Assistant

Midas Express
11.2023 - 03.2024

IT Manager

Logicsa S,A
11.2022 - 08.2024

GED -

Mt San Antonio College

Bachelor of Science - Engineering Technology

Universidad Politecnica De Nicaragua

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Jefferson David Zamora Sanchez