Jeffery A. Brown
Fort Lauderdale,FL
Summary
- Experienced food service professional with a strong background in bartending and waiting. Demonstrates exceptional communication and organizational skills, effectively managing multitasking in high-pressure environments. Proficient in maintaining cleanliness, supporting server tasks, and enhancing guest satisfaction through attentive service. Committed to exceeding expectations and ensuring smooth restaurant operations with a flexible schedule and keen attention to detail.
Overview
24
24
years of professional experience
Work History
Server Assistant/Tasting Room Attendant
Cooper's Hawk Winery and Restaurant
Pembroke Pines, Florida
08.2024 - Current
- Facilitated efficient food and beverage delivery by assisting servers during busy shifts.
- Maintained cleanliness and organization of dining and tasting areas to uphold standards.
- Restocked supplies and managed inventory levels to support kitchen operations.
- Communicated guest needs to staff, enhancing dining satisfaction and experience.
- Prepared service areas to ensure seamless operations during peak hours.
- Monitored guest satisfaction, promptly addressing concerns with team collaboration.
- Educated guests on wine varieties and production methods, enriching their tasting experiences.
- Coordinated events in the tasting room for special occasions, boosting customer engagement.
Bar Manager/Head Server
Shipwrecked Florribean Bar
Lauderhill, Florida
01.2018 - 07.2021
- Managed bar operations, including cocktail design, menu development, and inventory control.
- Trained bartenders on cocktail preparation and customer service standards to enhance guest experiences.
- Supervised bartending team during peak hours to improve operational efficiency.
- Ensured compliance with health and safety regulations in food and beverage service.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Collaborated with kitchen staff to create drink pairings that complemented menu items.
- Implemented promotional events to boost community engagement and bar visibility.
- Maintained accurate records of inventory levels and purchases for budgeting purposes.
Intelligence Strategic Planner
U.S.M.C (United States Marine Corps)
01.2002 - 01.2014
- Led 10 to 25 soldiers in logistics and military operations.
- Prepared training objectives to ensure national security readiness.
- Completed all assigned tasks and projects efficiently.
- Developed strategic plans to optimize resources and improve mission effectiveness.
- Coordinated with various units for alignment on operational objectives.
- Analyzed data trends to guide long-term strategic initiatives.
- Facilitated training sessions to strengthen strategic thinking among team members.
- Collaborated with senior leaders to refine organizational goals and priorities.
Bartender/Bar Manager
J&J Pizza
Pensacola, Florida
01.2008 - 12.2011
- Prepared and served various beverages to customers efficiently and accurately.
- Maintained cleanliness and organization of bar area consistently.
- Managed inventory and ordered supplies as needed to ensure stock levels.
- Performed opening and closing duties, including restocking and sanitation tasks.
- Collaborated with kitchen staff to synchronize food and drink orders promptly.
- Ensured compliance with safety and health regulations at all times.
- Engaged with customers, delivering exceptional service and tailored recommendations.
- Trained new bartenders on procedures, drink preparation, and customer service standards.
Data Analyst
J & J Pizza
Pensacola, Florida
01.2006 - 01.2008
- Processed codes from auxiliary departments for analysis.
- Executed data entry tasks to maintain accurate records.
- Managed payroll and scheduling to ensure timely operations.
- Analyzed sales data, identifying trends for menu optimization.
- Developed reports presenting insights on customer preferences.
- Collaborated with management to enhance efficiency through data analysis.
- Utilized statistical software to analyze feedback and improve service quality.
- Created visualizations to clearly communicate complex data findings.
Education
Bachelor of Science - Applied Mathematics
Morehouse College
Atlanta, GA01.1997
Skills
- Food and beverage service
- Inventory management
- Customer communication
- Event coordination
- Health and safety compliance
- Menu development
- Team supervision
- Customer engagement
- Time management
- Problem solving
- Attention to detail
- Training and mentoring
- Strategic planning
- Data analysis
- Cocktail preparation
- Food running
- Cleaning and sanitizing
- Cash handling
- Buffet setup and takedown
- Station preparation
- Food and beverage pairings
- Task prioritization
- Supply restocking
- Kitchen staff collaboration
- Menu memorization
- Quality control
- Salesmanship
Summary Of Work Done
- Vast experience in food service industry including Bartender/Waiter.
- Strong communication and people skills.
- Exceptional organizational and management skills.
References
References available upon request.
Timeline
Server Assistant/Tasting Room Attendant
Cooper's Hawk Winery and Restaurant
08.2024 - Current
Bar Manager/Head Server
Shipwrecked Florribean Bar
01.2018 - 07.2021
Bartender/Bar Manager
J&J Pizza
01.2008 - 12.2011
Data Analyst
J & J Pizza
01.2006 - 01.2008
Intelligence Strategic Planner
U.S.M.C (United States Marine Corps)
01.2002 - 01.2014
Bachelor of Science - Applied Mathematics
Morehouse College
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