Summary
Overview
Work History
Education
Skills
Additional Information
Closing
Availability
Hobbies and Interests
Sports and science
Timeline
AdministrativeAssistant

Jeffery Banks

Chambersburg,PA

Summary

I’m experienced in Business Management, detail oriented with being able to identify issues and fix issues problems quickly. I have the ability to work as part of a team and effectively communicate and share whatever important information that is needed.

Overview

23
23
years of professional experience

Work History

Mental Health Support Worker

Hoffman Homes
09.2023 - Current
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
  • Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
  • Enhanced patient well-being by providing empathetic and compassionate support in daily activities.

Youth Development Counselor

South Mountain Secure Treatment Unit
01.2017 - 08.2023
  • Connected youth with educational supports such as tutoring and mentoring services, promoting academic success and future opportunities.
  • Served as an advocate for at-risk youth within the community, connecting them with local resources and support networks.
  • Participated in ongoing professional development opportunities to stay current on best practices in youth development counseling field.
  • Assisted in developing strategic plans for the organization''s youth programs, aligning goals with overall mission objectives.
  • Established clear expectations for behavior within the program setting, promoting accountability among participants while reinforcing positive values.
  • Provided crisis intervention services, effectively resolving conflicts and maintaining a safe environment for all participants.

Accountant Assistant

Shippensburg Woodworks
04.2004 - 08.2006
  • Answered phone calls regarding financial matters such as payments due.
  • Documented business expenses and sales.
  • Helped prepare month-end, quarterly and year-end closings.
  • Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
  • Produced and distributed invoices and financial documents.
  • Used spreadsheets to track data and produce charts.
  • Most specifically, I made sure that people got paid.

Senior Stock Supervisor

Gap
08.2004 - 09.2005
  • Implemented loss prevention strategies, minimizing instances of theft and damage to inventory items.
  • Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
  • Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Optimized storage space utilization, redesigning warehouse layout to accommodate increasing product lines.

Supervisor

The Finish Line
05.2002 - 02.2005
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Supervisor

Wireless World
09.2001 - 03.2004
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Made sure that customers actually understood the difference between us and the anchor store down the hallway of the mall.
  • Completed store opening and closing procedures and balanced tills.

Education

Associates of Business Arts - Business

Eastern Gateway Community College
Steubenville, OH
03.2022

High School Diploma -

Chambersburg Area Senior High School
Chambersburg, PA
06.2003

Skills

  • Knowledge of the latest technology in deescaltion
  • Excellent written and oral communication skills
  • A passion to learn and to increase their skills
  • An ability to properly communicate with both staff and youth
  • An understanding of how to properly read and understand people

Additional Information

2 years of college experience or relevant work experience (hospitality, retail, customer service, warehouse/labor, etc.)

Closing

Thank you for taking the time to review my resume. I look forward to speaking with you soon.

Availability

To schedule an interview, please contact me at the phone number provided. The best time to reach me is between 9:00 am and 3:00pm. You can leave a voice message at any time, and I will return your call.

Hobbies and Interests

I am self-motivated, and progress driven. When reviewing your job description, I was pleased to see that my skills and experience align with what you are looking for.

Sports and science

I've played sports for years, starting with soccer in elementary school. Leading to football and basketball in middle school. Which lead to me doing track and basketball exclusively in my later years of High School. I'm an avid fan of everything science related, even though I wasn't the best at it. The science of things has always intrigued me and continually will.

Timeline

Mental Health Support Worker

Hoffman Homes
09.2023 - Current

Youth Development Counselor

South Mountain Secure Treatment Unit
01.2017 - 08.2023

Senior Stock Supervisor

Gap
08.2004 - 09.2005

Accountant Assistant

Shippensburg Woodworks
04.2004 - 08.2006

Supervisor

The Finish Line
05.2002 - 02.2005

Supervisor

Wireless World
09.2001 - 03.2004

Associates of Business Arts - Business

Eastern Gateway Community College

High School Diploma -

Chambersburg Area Senior High School

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Jeffery Banks