Jeffery Bradford
Fort Garland,TX
Summary
I have spent 38 years in the service industry. Starting out of high school started in the restaurant, and continued in the service industry with Lowe's. Taking care of customers need on a daily base, has become part of my life and I enjoy making them happy.
Overview
21
21
years of professional experience
Work History
Merchandise Manager
Lowe's Home Improvement
Garland, Texas
11.2016 - Current
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Arranged consistent shelves, bins and racks storewide by following established planograms.
- Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
- Arranged consistent shelves, bins and racks at [Number] locations by following established planograms.
Coach and Teacher
Durant Independent School District
Durant , OK
- Monitored student classroom and outdoors activities to promote student safety.
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Manager
TGI Fridays Restaurant
01.1999 - 08.2001
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
Food & Beverage Director
American Golf
Coppell, TX
04.1997 - 12.1998
- Responsible for every aspect of customer service
- Duties include: training staff, greeting guests, conflict resolution, providing hands-on help to service teams, leading daily pre-shifts and regularly scheduled staff meetings
- Established and maintained good communication and relationships with staff
- Various accounting responsibilities including accounts receivable, accounts payable, and P&L statements
- Events Coordinator for all catering of tournaments and private events.
Manager
Jack Actors Bar &Grill
05.1994 - 01.1997
- Responsible for every aspect of customer service
- Duties include: training staff, greeting guests, conflict resolution, providing hands-on help to service teams, leading daily pre-shifts and regularly scheduled staff meetings
- Established and maintained good communication and relationships with staff
- Various accounting responsibilities including accounts receivable, accounts payable, and P&L statements.
Manager
TGI Fridays
11.1991 - 05.1994
- Responsible for every aspect of customer service
- Duties include: training staff, greeting guests, conflict resolution, providing hands-on help to service teams, leading daily pre-shifts and regularly scheduled staff meetings
- Established and maintained good communication and relationships with staff
- Various accounting responsibilities including accounts receivable, accounts payable, and P&L statements.
Corporate Trainer/Cook
Chili's
Carrollton, TX
05.1986 - 10.1991
- As a corporate trainer I traveled the country and opened new stores
- I was responsible for the training of the kitchen staff through classroom teaching and hands on learning
- As a cook, I had in-depth knowledge of food processing and safety, strong ability to multi-task and handle multiple tickets, maintain a clean and safe station, and ability to operate standard kitchen equipment 2
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Monitored employee progress and gave feedback to management and additional training requirements.
Education
Bachelors of Science - Recreation
Southeastern Oklahoma State University
Skills
- Skills & Abilities
- Very comfortable using MS Office in day to day operations I am able to manage multiple facets of business while maintain focus on a desired outcome I have managed as many as 125 employees in different departments
- Cost Assessment
- Operational Efficiency
- Proper Staffing
- Employee Performance Evaluations
- Corrective Actions
- Customer Interaction
- Project Requirements
Timeline
Merchandise Manager
Lowe's Home Improvement
11.2016 - Current
Manager
TGI Fridays Restaurant
01.1999 - 08.2001
Food & Beverage Director
American Golf
04.1997 - 12.1998
Manager
Jack Actors Bar &Grill
05.1994 - 01.1997
Manager
TGI Fridays
11.1991 - 05.1994
Corporate Trainer/Cook
Chili's
05.1986 - 10.1991
Coach and Teacher
Durant Independent School District
Bachelors of Science - Recreation
Southeastern Oklahoma State University
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