Jeffery Burnham
Selah,WA
Summary
Effective at arriving on-time, being prepared and always taking on extra work to support customer and business needs. Well-versed in home and commercial cleaning with special emphasis in carpets, rugs and tile flooring. Dedicated team player knowledgeable about effective methods for cleaning and maintaining carpets, furniture, mattresses, and related surfaces with speed and efficiency. Quality-focused and looking for a permanent role with a growing team.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Floor Technician
Healthy home carpet
Yakima, WA
06/09/18 - Current
- Communicated professionally with clients throughout the duration of each project.
- Dried carpets using air movers and fans after the cleaning process was completed.
- Applied protective treatments such as deodorizers and stain-resistant coatings.
- Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers.
- Completed cleaning projects per day, with excellent survey ratings and multiple repeat customers.
- Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
Tow Truck Driver
Basin Towing And Recovery
Durango, CO
09.2016 - 04.2018
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Drove a variety of tow trucks depending on the size and weight of the load being towed.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Cleaning and Restoration
C.A.R.E. Medical Solutions
Cortez, CO
04.2009 - 05.2016
- Tested for mold using a variety of methods including swabbing and air sampling.
- Extracted standing water from the premises using wet-vacs and pumps.
- Performed demolition of affected materials, such as drywall, flooring, and insulation.
- Assisted in demolition activities including removal of drywall and flooring materials.
- Provided leadership to project teams in order to ensure successful completion of projects.
- Delivered high level of service to clients to extend relationship and encourage further projects.
Retail Supervisor
Walmart
Cortez, CO
02.2001 - 09.2009
- Monitored sales performance of team members to ensure goals were met or exceeded expectations.
- Participated in weekly meetings with upper management to discuss store objectives and initiatives.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Performed regular performance evaluations of staff, providing feedback and coaching for improvement.
Education
High School Diploma -
Corning High School
Corning, CA06-1992
Skills
- Job site preparation
- Job Planning
- Steam Cleaning
- Upholstery care
- Chemical Handling
- Stain Removal
- Mold remediation
- Plumbing basics
- Asbestos awareness
- Large restoration projects
- Water damage assignments
- Biohazard cleanup
- Accurate Measurements
- Personal Protective Equipment
- Product Sales
- Active Listening
Affiliations
- Motorcycle Riding
- BBQ cooking
- camping
- news/current events
Accomplishments
- Employee of month
- Promoted from tech to lead manager/project
- Google public reviews
Certification
- IICRC AMRT,WRT,CCP
- Certified Building Inspector for lead testing
- Asbestos abatement / supervisor,worker
- CDL
- Wild Fire Fighter
Timeline
Tow Truck Driver
Basin Towing And Recovery
09.2016 - 04.2018
Cleaning and Restoration
C.A.R.E. Medical Solutions
04.2009 - 05.2016
Retail Supervisor
Walmart
02.2001 - 09.2009
Floor Technician
Healthy home carpet
06/09/18 - Current
High School Diploma -
Corning High School